Reserva autos de alquiler de Budget en Múnich

Unclear instructions & rude staff

Ventajas: Car was great

Desventajas: Staff were rude when returning car, did not give clear instructions on where to drop it off. I dropped it back at the exact park i picked it up from as it said on the map then they tried to charge me extra for doing so

They will take advantage of you if you dont buy full coverage

Desventajas: They will ding you for repairs they already knew existed if you dont buy full coverage,

Hidden fees

Ventajas: The car was nice

Desventajas: I bought insurance when reserving the car, but when I picked up the car, the person at the counter told me that my insurance doesn't count and that I have to buy insurance at the counter.

Desventajas: Because of small scratch the charge me more than 1200 Euro

Munich Car rental by the train station

Ventajas: The car was very good.

Desventajas: I reserved a car for a day and scheduled to pick it up at 9:00am. When I got there at 9:00, they said they didn't have any cars but they should get one in 1-2 hours. I asked them to call me when they had a car, which they did as I was leaving the other location in my rental car. I looked online to see if there was another location that had any cars and found one at the main train station in Munich. I walked over to it and rented one. It was 10:30 when I got there and it was 11:00 before I left, plus there were additional fees. Had to upgrade to a larger car and a 20 euro train station fee. No map on the location or driving instruction on how to get back. Plus the after hours return instruction were very poor. I had a trouble understanding their English and got charged for the insurance that I didn’t want. The staff in the parking decks were not very friendly, like I was bothering them. I’m not 100% sure they were even the company employees because they didn’t have a name tag or uniform on but they were the only people I saw in the parking deck. Be careful driving the parking deck because it has very narrow up and down ramps.

No car available!

Desventajas: We arrived at the counter, and we're told that our reservation was cancelled because they ran out of cars. wtf?!