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Ventajas: Flight to Asia was great - then they cancelled my flight home

Desventajas: Replacing my flight instead of just cancelling it

Ventajas: The flight was smooth. Food was on time . Wine is available for the anxious flyers who can’t sleep.

Desventajas: Better softer hand soap , sprays and lotion . Sleep mask

Desventajas: delay of about 1 hour, we almost missed our international flight from beigin

Ventajas: It was a terrible, long and very crowded flight.

Desventajas: The people/passengers. The whole flight felt like a budget airline. I am not looking forward to the return.

Ventajas: The seat was comfortable.

Desventajas: The service on board could have been better.

Ventajas: Nice staff.

Desventajas: Although I've ordered vegan food about 3 months in advance, I have not been provided with a vegan meal and received cheese lasagne. Pretty sad on such a long distance flight.

Ventajas: Great crew in business class!

Desventajas: Wifi was terrible, entertainment is below average and angle seats for a 12 hour flight is sub par. The food was so so

Desventajas: Gate is crowded and no escalator only steps. No clear area for business class and its a fiasco boarding

Desventajas: Food is too salty, can’t even eat .

Ventajas: Dated entertainment on the inside televisions and some of the headphones and movies were hard to understand because of the audio quality. But the bottom line was I couldn’t find a cheaper flight for my trip and overall I look for savings and my airfare.

Desventajas: Customer service from the flight crew was pretty dry, my biggest complaint though was that there was very much stagnant air quality and no ventilation at HC location like I am normally a custom on most other planes.

Desventajas: The plane stopped at an airport between Shanghai and Kunming, which was not shown in iteneray. I got off at this airport thinking I arrived in Kunming. . I was told that I have to check in again at Kunming. When I tried to check in again, there was only one person in the entire airport checking in passengers and she spoke no English. We finally figured out what had happened and barely made it back to the plane before it departed for Kunming.

Desventajas: The flight to Shanghai was delayed and I missed the coincidence, the crew did not explain much, I was rerouted and I arrived with 13 hours delay

Ventajas: Crew are good seat was a little small

Desventajas: WiFi never work and food was salty

Ventajas: Crews are amazing but the set is a little too tight.

Desventajas: WiFi never work and food was bad everything is salty.

Ventajas: Nothing

Desventajas: Worst airline

Ventajas: nothing

Desventajas: It was like riding on s cardboard box. The most uncomfortable seats I've ever sat in for a transpacific flight.

Ventajas: Crew

Desventajas: Entertainment selection could have been better

Ventajas: Seats reclined more than most airlines

Desventajas: 4 hour delay ON the plane for an 11+hour flight? They could have deplaned us. The flight attendants were rude. Worst flight of my life - never flying China East airlines again

Ventajas: The seats declined more than most airlines

Desventajas: A 4 hour delay for an 11 hour plus flight? They could have let us off the plane and if not at least been more pleasant. Flight attendants were rude. Worst airline AND flight I have experienced in my entire life.

Ventajas: Seat uncomfortable, filthy restroom, disgusting smell and had not been clean, hand soap no refill, overall bad service.

Ventajas: The crew

Desventajas: Food wasn't great and didn't get the option to pic something not allergy inducing. The chairs were very uncomfortable with no back support or head padding.

It was just OK

Ventajas: some of the meals were tasty.

Desventajas: No WiFi on the flight back, poor entertainment choices, overall an uncomfortable flight experience.

Ventajas: The flight was canceled staff unhelpful stuck us in a shitty hotel with No info.

Desventajas: The flight was canceled staff unhelpful stuck us in a shitty hotel with No info.

Desventajas: China Eastern seems to be cutting corners in Business Class - cheap headphones, significantly reduced food quality, non-functional WiFi and cabin attendants with very limited English fluency.

Ventajas: Nothing. It was a horrible experience.

Desventajas: They could have checked in our bags but didn't. They could have been more courteous. They could have checked us in through to our final destination (Seattle) but didn't. I will never fly China Eastern again.

Ventajas: Nothing. It was a bad experience.

Desventajas: They could have served food. They could have checked us in through to our final destination.

Desventajas: Checkin process was really cumbersome and required a text message to confirm, which I couldn't do when I was in Asia.

Desventajas: Flight attendant coughing into hand while handling drinks cart. Flight attendant wearing face mask would be less threatening to health of passengers

Ventajas: entertainment was fine

Desventajas: The seats provide very little space which is especially bad during such a long flight, the food options are really bad and limiting for those who don't eat red meat or don't eat meat at all, this is the only flight i've ever been on where i was asked to take out my headphones during take off and 30mins-1hr before landing, the aircraft itself is incredibly dated and left in disarray often.

Ventajas: the entertainment was fine

Desventajas: I hadn't ordered a vegetarian meal and therefore couldn't eat anything on the flight - everything was red meat based, the seats are tiny which is rough on a long haul, the airline asks people to take off headphones 30min-1hr before arrival, crew was incredibly rude, aircraft was old

Ventajas: the entertainment was okay

Desventajas: The seats provide very little space which is especially bad during such a long flight, the food options are really bad and limiting for those who don't eat red meat or don't eat meat at all, this is the only flight i've ever been on where i was asked to take out my headphones during take off and 30mins-1hr before landing, the aircraft itself is incredibly dated and left in disarray often.

Ventajas: The price was cheap... That was all that was good with the flight. But after that experience, I will never fly with the airline again.

Desventajas: Almost everything could have been better

Ventajas: El avión muy moderno, la puntualidad.

Desventajas: El espacio entre filas, un desastre.

Ventajas: Nothing.

Desventajas: Add more entertainment. Add more food, keep the restrooms clean.