Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Entire crew members, food, hospitality & aircraft."
Desventajas: "I am diabetic patient & I couldn’t get my aisle seat so, I had to wake up my both side passenger too often. Missing my Hindi movies."
Desventajas: "Less announcements to interrupt the entertainment."
Ventajas: "The crew are great!"
Desventajas: "Not enough wheel chair at LAX! Waiting for wheel chair too long! Finally, need to walk by myself at LAX. Very bad service for wheel chair at LAX! Need to improve this service for elderly."
Ventajas: "I was lucky the flight was not full and the seat next to mine was empty allowing me to relax and sleep well."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Service Politness of staff"
Desventajas: "Boarding at the gate Shuttle from gate to plane was too crowded Ascending to aircraft was almost a stampede"
Ventajas: "Excellent service."
Ventajas: "Pleasant crew, good food. Standard flight as one would expect."
Ventajas: "Easy checking process. Friendly staff"
Ventajas: "Good service"
Desventajas: "baggage was broken."
Ventajas: "All the service was good."
Desventajas: "My only question is???? When I went to Mexico City from Yangon my baggage was 32kilos. When I came back my baggage was for 23 kilos. I had to pay for my extra weight. I didn't understand why the weight change????"
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "More space than usual between chairs. Crew is friendly."
Desventajas: "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."
Ventajas: "4-5 hours of lights out for sleeping, good selection of movies to make the trip go by quickly. Tasty food selection."
Ventajas: "Good communication, food and services"
Desventajas: "Food was ok and limited entertainment"
Ventajas: "The flight attendants were very helpful."
Desventajas: "It is a very long flight."
Ventajas: "Was a smooth flight, good flight crew. Tasty food too"
Ventajas: "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
Desventajas: "No opción de español"
Ventajas: "The entertainment and food were very good. It’s a long flight, so more cushions in the seat would be great. I felt like my tailbone was getting bruised."
Desventajas: "The entertainment and food were very good. It’s a long flight, so more cushions in the seat would be great. I felt like my tailbone was getting bruised."
Ventajas: "Good good, good service, and good equipment."
Desventajas: "meal choices"
Ventajas: "Good food and service"
Desventajas: "Delay too much time"
Ventajas: "5 stars all around 5 stars around"
Desventajas: "Well, I have the fear of buying ANA air tickets because the previous one, it was United instead. Horrible horrible horrible"
Ventajas: "Great service and great food"
Desventajas: "No complaints from me"
Ventajas: "This was a pleasant flight. The crew was very friendly and considering I almost missed my flight, due to my own negligence, the airline was amazing in making sure I made it."
Desventajas: "I can't think of anything to not like. It was a short and easy flight."
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Good service and not too long of a wait to board the plane."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "I flew from ORD to Tokyo and DEL to Tokyo. The flight was clean food was really good. What I like the most about ANA is the leg space in basic economy. The flight from Delhi to Tokyo was brand new 787-9 :)."
Desventajas: "The only gripe for me would be the movie selection. There are not that many choices."
Ventajas: "Flight attendants were very nice on this modern 787. It was a pleasant easy flight."
Ventajas: "On time，no delay. Food is good. Crew is concerned about passengers when I request to change to an aisle seat，though my request is not fulfilled. I still appreciate the crew's effort."
Ventajas: "Early arrival. Crew very good."
Desventajas: "Lack of seating choice. Standby tickets issued at Dulles 15 hrs ahead of flight. Tight transfer time."
Desventajas: "Seats in the exit row did not recline, making them uncomfortable and hard to sleep in."
Ventajas: "The boarding procedure is clever. After premium boarding the seats near windows board first."
Desventajas: "The on line check-in failed and no explanations."
Ventajas: "I liked my seat. It was in the first row behind first class. The ticket lady was very nice and patient"
Desventajas: "I was very frustrated because I thought I had 90 minutes between flights but by the time I got my luggage it was too late to get my scheduled plane. This forced me to wait two hours for the next plane after I had been on a plane for 13 hours."
Ventajas: "The flight attendants are awesome. They are very attentive to your needs."
Ventajas: "Overall everything was good... Good food, comfortable and new plane"
Ventajas: "I will try and avoid Narita airport, and Ana again. You have to climb a number of stairs with your carry-on off the buses, and then have to go through security again, it's a hassle. I'll prefer the ICN or other airports which are more travel friendly."
Desventajas: "super crowded, bad food, bad landing."
Ventajas: "This can be relative but compared to USA airlines, most international airlines are so much better. ANA - the service is great - attractive, good looking flight attendant like the way it was back in the 70-80's., food was great and a wide selection of movies. For a 16 hour flight, ANA is the way to go."
Ventajas: "Checking in was very good. I was a wheel chair passenger and the attendants took good care of me."
Desventajas: "I did t like the breakfast option at all. It was either eggs or fried noodles. I don't think that was an option at all."
Ventajas: "Very good service and good food."
Ventajas: "Good on time"
Desventajas: "Small table"
Desventajas: "United Air was delayed for almost 2 hours due to airplane maintenance. Not bad except we had already gotten off a 9 hour flight, had a 2 hours layover, and had not slept. Flight was full and we were forced to check carry-ons in the hold. Fragile items were packed in there and I saw gate handlers tossing other passenger's bags onto the chute. I tried to ask another gate person if they could treat it carefully and while he wasn't rude about it, it was clear he didn't really care. No surprises really. Domestic flights seem like garbage compared to international flights in regards to service and comfort. Can't expect anymore for a 1.5 hour "bus" flight."