Encuentra vuelos baratos de Santiago de Cali a Buenos Aires Aeropuerto Internacional Ministro Pistarini

Ventajas: Everything was ok

Ventajas: The flight was canceled and Latam did nothing to help get me on a new flight.

Desventajas: Latam has zero customer service skills I went around and around in circles trying to get a new flight.

Ventajas: THE WAY THE PLANE IS LOADED WITH SEATS IN BACK LOADED FIRST AND FRONT SEATS LOADED LAST SO DON'T HAVE TO FIGHT THROUGH ALL THE PASSENGERS BLOCKING FRONT AREA

Desventajas: FOOD IS MOST TASTELESS OF ANY AIRLINE FOOD WE'VE EVER HAD ON THE MANY AIRLINES WE'VE BEEN ON AROUND THE WORLD

Desventajas: The email we received with our reservation it included a personal belonging and carry on, however at the counter they said in their system it was not registered like that and even though we showed them the confirmation email, they charged us for the carry on.

Ventajas: was very bad more than 6 hour to back to guatemala to salvador no eat nothing and waiting for trip I was requesting change the flight for another day and they said your flight is going late but no cancel i told they can't wait to much because i have sick conditions and need medicine on time and come my house at 2:00 am.

Desventajas: Changed the trip when the customer requested and said the truth if you are put two flight in the same airplane and waiting more than 5 hours.

Ventajas: Boarding process and check in were very fast

Desventajas: My seat was damaged and uncomfortable. The beverage options specifically in this flight were just two. They runout of some other options like wine.

Ventajas: Still waiting for the last flight that they had to put us on.

Desventajas: No way to make a right connection In Bogotá and better customer service

Ventajas: was on time

Desventajas: food in economy class

Ventajas: The crew was kind. Movies were available, as well as a charging port for phones.

Desventajas: We were prohibited from bringing water onto the airplane. However, this didn't seam to apply to all water bottles. My empty plastic water bottle had to be discarded, however, my friend's 32oz metal water bottle with water in it was allowed on the plane. She was able to get her water bottle filled during the flight, but my water bottle was tossed by the staff prior to the flight. How does this make sense? This was a 7 hour flight during which only 3 times were we given a small cup of water. That is crazy! Airplanes make you feel so dehydrated, and three small cups of water is not enough for 7 hours, that is absurd. Please, just like all other airlines and flights, allow people to purchase or fill their water bottles (regardless of the material of the bottle) prior to the flight so that they can remain comfortable.

Ventajas: Great attention by the crew

Ventajas: El trato a los clientes

Desventajas: Pudo haber sido mejor que respeten mis horarios de vuelo, me cambiaron los horarios en la ida y la vuelta y me han hecho perder dinero por reservas

Desventajas: Todo bien

Desventajas: Same thing from previous flight. The crew is not capable to attend passengers traveling with toddlers or kids. We had an emergency on board with a 3yo and the plane had no emergency kit for children. The seats for toddlers and children are not adequate for their height or weight. Seatbelts don't fit a child. They travel in such uncomfortable seats and conditions. The aircraft was a 190, too small to make passengers feel comfortable, and this is how Copa always manages their flights to all cities in Central America. Very poor service and old aircrafts. People are paying for a quality service not to be treated like cattle. You need to improve your services.

Ventajas: Entertainment on board was good

Desventajas: One member of the crew wasn’t polite, his tone sounded rude/mad

Desventajas: No entertainment. Plane is getting old.

Ventajas: El trato a los clientes

Desventajas: Pudo haber sido mejor que respeten mis horarios de vuelo, me cambiaron los horarios en la ida y la vuelta y me han hecho perder dinero por reservas

Ventajas: Never flew Copa Airlines before. I would definitely fly with them again. Flight from ORD to PTY was top notch. Crew and aircraft were excellent. PTY to UIO was an older aircraft that didn’t have all the amenities that the newer plane had, but the crew was still excellent.

Desventajas: We were scheduled for a 7 hour layover at PTY. When we arrived we found out the plane we had just gotten off of was continuing to UIO. That flight never showed when I was booking the trip. It would have been nice to receive some kind of notification that a better flight option had become available.

Ventajas: Nice crew and food.

Desventajas: They only allow one suitcase as baggage. So people use a lot of carry on, due that I had to put my backpack in my feet, even when I wasn't using any carry on.

Ventajas: The crew was great and the flight was good n

Desventajas: Nothing everything was great

Ventajas: Very poor service. The crew is not capable of attending the needs of passengers, specially those traveling with children. Comfort on board is terrible. An airplane of two seats on each side for over 7 hours and to many stops. The stop in CR was unnecessary. We had a very difficult flight with no entertainment and poor service.

Desventajas: They need to take more serious their services for toddlers and children. Seats are not apt for children from 2 up to 8. Seatbelts do not fit a child. They don't have an emergency kit for children. No entertainment, no pillows, no blankets. We had to beg for water. It was simply unacceptable.