Encuentra vuelos baratos de Bucaramanga Palo Negro a Bogotá Aeropuerto Internacional El Dorado (BGA - BOG)

Ventajas: Cumplió itinerario, orden en abordaje, personal atento y calificado, revista abordo, pasajeros educados. Con precios compiten como buena opción sin descuidar estos atributos, además del mantenimiento adecuado de los aviones.

Desventajas: No tienen pasabordo electrónico, no hay pantallas de entretenimiento o sistema wifi, la comodidad de las sillas está bien para vuelos cortos pero no para vuelos de 1+ horas.

Desventajas: They appear to be cheap but they charge for any small thing including printing a boarding pass and also checkin a carry on. Which overall turns out to be way more expensive that other airlines. Besides their customer service is very bad. they lost my baggage and didn't explain anything for more than 2 hours.

Ventajas: no delay in departure and on-time arrival

Desventajas: Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

Ventajas: Puntualidad y amabilidad del personal

Desventajas: Los viajeros en su mayoría no están consientes que es una aerolínea de bajo costó y no aceptan las políticas y procedimientos en este tipo de aerolíneas.

Ventajas: food and flight attendants

Desventajas: not enough room for legs in latam and japan airlines...I know is just economy class but still for such a long flight it should be a bit more comfortable

Ventajas: Muy bien todo Calidad buen servicio Seguridad

Desventajas: En realidad todo bien

Ventajas: Great airline. New Boeing 787. Very courteous crew. Nice business cabin with reclining seats and seatback IFE. Light meal served with some very good Chilean wine. As they are part of One World I used the very spacious Iberia lounge which also made the whole trip extremely comfortable

Desventajas: No negatives

Ventajas: Flight

Desventajas: U have to pay for everythings

Ventajas: Seat super comfy

Desventajas: I like everything

Ventajas: Leg space

Desventajas: Everything. We have flown over 6 flights with Avianca this month. Every single one of them was delayed or cancelled. Not one apology. Not one upgrade. Nothing. We missed 4 days out of our family vacation due to Avianca's terrible service and airline. We went to 3 different offices and called the call center 3 times, we sent 4 emails to no response. Do not fly with them ever.

Desventajas: I couldn't recline my chair because of the emergency exit behind me, yet the person in front of me put their chair right down in front of me so I had no space.

Desventajas: No tiene plataformas asignadas en el aeropuerto, más de 45 minutos esperando en el avión, sin aire acondicionado, no tenían bises asignados. Horrible viajar a Bogotá en avianca.

Desventajas: The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located.

Desventajas: Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice.

Ventajas: no delay in departure and on-time arrival

Desventajas: Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

Desventajas: The only airline that charged me for a damn backpack

Desventajas: Salió dos horas tarde como ya es típico, no tiene muelle en el dorado así que te ponen a esperar entre media y una hora, un desastre el tema de maletas

Ventajas: Our original connection was very close, but when we got to the airport for our first flight, they bumped us up to an earlier flight so we had plenty of time for our international connection.

Ventajas: Leg space

Desventajas: Everything. We have flown over 6 flights with Avianca this month. Every single one of them was delayed or cancelled. Not one apology. Not one upgrade. Nothing. We missed 4 days out of our family vacation due to Avianca's terrible service and airline. We went to 3 different offices and called the call center 3 times, we sent 4 emails to no response. Do not fly with them ever.

Desventajas: Demora de casi 3 horas

Ventajas: Amazing service from every staff member I met! Super polite and professional! A shout to Adriana and Matheus for making me feel so welcome!! Thank you and the whole crew for a great experience!

Desventajas: It was great!

Ventajas: Amplitud asientos

Desventajas: La comida

Ventajas: Asientos de mayor espacio

Desventajas: El sándwich

Ventajas: The crew was very kínd!

Ventajas: Not much. The pilot was communicative.

Desventajas: The staff were pushy and rude to me when they told me at the gate, when I was about to board, that I could not have a backpack and small purse. This is not what I understood when booking and is not clearly explained at the time of purchase. One attendant at the gate in particular was forceful and rude when insisting that I pay over $66 in cash at a moment when going to the ATM would mean potentially missing boarding and not arriving back in time to the gate. This process, which I agreed to because two staff members gave me the impression that I could not travel on the flight unless I paid right there instantly in CASH (completely ridiculous), caused me anxiety and took a long time, too long given the urgency of boarding the flight. I had to wait for change for 5 minutes and as a result, I was the last one to board. It should be noted that this process of paying for a maleta in hand at the gate had been preceded by having to pay over $20 in cash to print a boarding pass, which required another ATM withdrawal and fee. This is a weak and predatory business model, which seeks to exploit people’s need to travel and their anxiety. This was carried out in a completely unprofessional and manipulative manner by the staff members. This kind of behavior is unacceptable and exploitative.

Ventajas: Cumplió itinerario, orden en abordaje, personal atento y calificado, revista abordo, pasajeros educados. Con precios compiten como buena opción sin descuidar estos atributos, además del mantenimiento adecuado de los aviones.

Desventajas: No tienen pasabordo electrónico, no hay pantallas de entretenimiento o sistema wifi, la comodidad de las sillas está bien para vuelos cortos pero no para vuelos de 1+ horas.

Ventajas: Puntualidad

Desventajas: Asientos incómodos,angostos,además muy pocos kg de equipaje para poder cobrar más sin justificación real

Desventajas: The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located.

Ventajas: Seat super comfy

Desventajas: I like everything

Desventajas: Cancelled flight 2 days before my departure without official mailing from avianca about the change.

Desventajas: I couldn't recline my chair because of the emergency exit behind me, yet the person in front of me put their chair right down in front of me so I had no space.

Desventajas: Salió dos horas tarde como ya es típico, no tiene muelle en el dorado así que te ponen a esperar entre media y una hora, un desastre el tema de maletas

Ventajas: Muy bien todo Calidad buen servicio Seguridad

Desventajas: En realidad todo bien

Ventajas: Great airline. New Boeing 787. Very courteous crew. Nice business cabin with reclining seats and seatback IFE. Light meal served with some very good Chilean wine. As they are part of One World I used the very spacious Iberia lounge which also made the whole trip extremely comfortable

Desventajas: No negatives

Ventajas: The seats are comfortable, the attention of the crew is great.

Desventajas: 1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again.

Ventajas: The crew was very kínd!

Ventajas: no delay in departure and on-time arrival

Desventajas: Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

Ventajas: i arrived

Desventajas: extra fees

Desventajas: Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself

Desventajas: The only airline that charged me for a damn backpack

Ventajas: Lo cumplido en.los horarios

Desventajas: Deberían mejorar el servicio de alimentos muy pobre

Ventajas: Its the second i travel with them, i paid more because it was a "shorter flight" first time the three flights were delayed because weather, but another airlines were flying normal, i give them another opportunity and exactly the same the same three flights this company sucks!!

Desventajas: Crew attention was horrible and flights in this company are delayed all the time all year!!

Ventajas: Nothing

Desventajas: They overbook the flight and even we bought the tickets 6 months in advanced they moved my family and me (2 adults and 2 babies) for the next flight ( 9 hours later the original flight)!

Desventajas: Demora de casi 3 horas

Ventajas: Amazing service from every staff member I met! Super polite and professional! A shout to Adriana and Matheus for making me feel so welcome!! Thank you and the whole crew for a great experience!

Desventajas: It was great!

Desventajas: Person behind my seat was kiking! Luggage took for ever to be deliver.

Ventajas: The seats are comfortable, the attention of the crew is great.

Desventajas: 1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again.

Ventajas: Tiempo

Ventajas: no delay in departure and on-time arrival

Desventajas: Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

Desventajas: They forced me to check my bag although I had taken it inside all planes . They lost my baggage for two hours and nobody was responsive. Very poor management including the supervisor. Nobody spoke English.

Desventajas: The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located.

Desventajas: They appear to be cheap but they charge for any small thing including printing a boarding pass and also checkin a carry on. Which overall turns out to be way more expensive that other airlines. Besides their customer service is very bad. they lost my baggage and didn't explain anything for more than 2 hours.

Desventajas: Demora de casi 3 horas

Ventajas: Seat super comfy

Desventajas: I like everything

Ventajas: Its the second i travel with them, i paid more because it was a "shorter flight" first time the three flights were delayed because weather, but another airlines were flying normal, i give them another opportunity and exactly the same the same three flights this company sucks!!

Desventajas: Crew attention was horrible and flights in this company are delayed all the time all year!!

Desventajas: No tiene plataformas asignadas en el aeropuerto, más de 45 minutos esperando en el avión, sin aire acondicionado, no tenían bises asignados. Horrible viajar a Bogotá en avianca.

Ventajas: Asientos de mayor espacio

Desventajas: El sándwich

Desventajas: Person behind my seat was kiking! Luggage took for ever to be deliver.

Ventajas: Amplitud asientos

Desventajas: La comida

Ventajas: The crew was very kínd!