Encuentra vuelos baratos de Medellín Aeropuerto Internacional José María Córdova a Bogotá Aeropuerto Internacional El Dorado (MDE - BOG)

Ventajas: Crew on board were nice

Desventajas: Staff at front desk were not friendly, baggage pricing and restrictions were unclear. Did not allow for online check in ahead of time. Service at check in desk very very slow

Ventajas: El segundo avión más fonfortable

Desventajas: Cancelación de vuelo, salida tarde del aeropuerto, no brindan si no agua. Salida tarde de cartagena. No informan nada.

Desventajas: Delayed 5h, missed all connections, no help from crew

Ventajas: Boarding

Desventajas: Poor leg space Entertaiment Poor food

Desventajas: Que cumplieron con la hora de salida

Ventajas: Flight was great. Aircraft was well equipped. About 30 minutes of flight time and was able to wait in the Avianca lounge so it was worth it.

Desventajas: I wish they announced our flight gate change. We went to the wrong gate to walk all the way back to our original location.

Ventajas: Flight was delayed 30 mins

Desventajas: Got delayed in meeting one hour it too 30 mins to come luggage

Ventajas: Airplane crew and conditions

Desventajas: Customer service at counter

Ventajas: Puntualidad

Desventajas: Asientos incómodos,angostos,además muy pocos kg de equipaje para poder cobrar más sin justificación real

Ventajas: no delay in departure and on-time arrival

Desventajas: Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

Ventajas: Cumplió itinerario, orden en abordaje, personal atento y calificado, revista abordo, pasajeros educados. Con precios compiten como buena opción sin descuidar estos atributos, además del mantenimiento adecuado de los aviones.

Desventajas: No tienen pasabordo electrónico, no hay pantallas de entretenimiento o sistema wifi, la comodidad de las sillas está bien para vuelos cortos pero no para vuelos de 1+ horas.

Desventajas: The only airline that charged me for a damn backpack

Ventajas: smooth flight, attendants were very polite

Desventajas: did not offer a bottle of water, sodas were restricted at a small cup

Ventajas: Friendly crew Nice rate Very fast and friendly check in

Desventajas: Difficult to do web check-in Very expansive to make changes in the ticket

Ventajas: todo

Ventajas: Crew on board were nice

Desventajas: Staff at front desk were not friendly, baggage pricing and restrictions were unclear. Did not allow for online check in ahead of time. Service at check in desk very very slow

Desventajas: no dieron comida

Ventajas: Vuelo a tiempo

Ventajas: On time

Desventajas: No headphones for video entertainment

Ventajas: Flight crew, as always, was excepcional.

Desventajas: Ground crew a bit stressed out for the many delayed flights that Avianca is having. Boarding process disorganized with people breaking into the line because of the flight delay.

Desventajas: The only airline that charged me for a damn backpack

Ventajas: no delay in departure and on-time arrival

Desventajas: Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

Ventajas: Puntualidad

Desventajas: Asientos incómodos,angostos,además muy pocos kg de equipaje para poder cobrar más sin justificación real

Ventajas: Not much. The pilot was communicative.

Desventajas: The staff were pushy and rude to me when they told me at the gate, when I was about to board, that I could not have a backpack and small purse. This is not what I understood when booking and is not clearly explained at the time of purchase. One attendant at the gate in particular was forceful and rude when insisting that I pay over $66 in cash at a moment when going to the ATM would mean potentially missing boarding and not arriving back in time to the gate. This process, which I agreed to because two staff members gave me the impression that I could not travel on the flight unless I paid right there instantly in CASH (completely ridiculous), caused me anxiety and took a long time, too long given the urgency of boarding the flight. I had to wait for change for 5 minutes and as a result, I was the last one to board. It should be noted that this process of paying for a maleta in hand at the gate had been preceded by having to pay over $20 in cash to print a boarding pass, which required another ATM withdrawal and fee. This is a weak and predatory business model, which seeks to exploit people’s need to travel and their anxiety. This was carried out in a completely unprofessional and manipulative manner by the staff members. This kind of behavior is unacceptable and exploitative.

Ventajas: Plane was extremely hot. No a/c for a while. I gave 1 star to food and entertainment but understand the flight was short so no time for either; but did not see a "not applicable" option.

Desventajas: Delayed 5h, missed all connections, no help from crew

Ventajas: It's was a short and economy class flight so there were not high expectations about food and entertainment. Very kind crew

Ventajas: there was a birdstrike before our plane came to the gate. The people at the gate had different stories to tell us re the timing of flights resulting in chaos. There was not a dent of professionailismand it resulted in total anarchy. Lan should be ashamed, really ashamed, that they don't have someone who can work with situations which they cannot avoid instead of having passengers mobbing the desk, gate 5, and getting totally different answers. I asked where the supervisor was "busy'' but coming, She did not. I was put on another flight but the way it was bungled convinced me NEVER to fy with lan again.

Desventajas: see left

Ventajas: Airplane crew and conditions

Desventajas: Customer service at counter

Ventajas: Flight was delayed 30 mins

Desventajas: Got delayed in meeting one hour it too 30 mins to come luggage

Ventajas: Vuelo a tiempo

Ventajas: It wasn’t a long flight.

Desventajas: The flight was fine. No major issues. Unremarkable.

Desventajas: Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself

Ventajas: Cumplió itinerario, orden en abordaje, personal atento y calificado, revista abordo, pasajeros educados. Con precios compiten como buena opción sin descuidar estos atributos, además del mantenimiento adecuado de los aviones.

Desventajas: No tienen pasabordo electrónico, no hay pantallas de entretenimiento o sistema wifi, la comodidad de las sillas está bien para vuelos cortos pero no para vuelos de 1+ horas.

Ventajas: Not much. The pilot was communicative.

Desventajas: The staff were pushy and rude to me when they told me at the gate, when I was about to board, that I could not have a backpack and small purse. This is not what I understood when booking and is not clearly explained at the time of purchase. One attendant at the gate in particular was forceful and rude when insisting that I pay over $66 in cash at a moment when going to the ATM would mean potentially missing boarding and not arriving back in time to the gate. This process, which I agreed to because two staff members gave me the impression that I could not travel on the flight unless I paid right there instantly in CASH (completely ridiculous), caused me anxiety and took a long time, too long given the urgency of boarding the flight. I had to wait for change for 5 minutes and as a result, I was the last one to board. It should be noted that this process of paying for a maleta in hand at the gate had been preceded by having to pay over $20 in cash to print a boarding pass, which required another ATM withdrawal and fee. This is a weak and predatory business model, which seeks to exploit people’s need to travel and their anxiety. This was carried out in a completely unprofessional and manipulative manner by the staff members. This kind of behavior is unacceptable and exploitative.

Desventajas: The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located.

Ventajas:

Ventajas: Crew on board were nice

Desventajas: Staff at front desk were not friendly, baggage pricing and restrictions were unclear. Did not allow for online check in ahead of time. Service at check in desk very very slow

Ventajas: there was a birdstrike before our plane came to the gate. The people at the gate had different stories to tell us re the timing of flights resulting in chaos. There was not a dent of professionailismand it resulted in total anarchy. Lan should be ashamed, really ashamed, that they don't have someone who can work with situations which they cannot avoid instead of having passengers mobbing the desk, gate 5, and getting totally different answers. I asked where the supervisor was "busy'' but coming, She did not. I was put on another flight but the way it was bungled convinced me NEVER to fy with lan again.

Desventajas: see left

Ventajas: Plane was extremely hot. No a/c for a while. I gave 1 star to food and entertainment but understand the flight was short so no time for either; but did not see a "not applicable" option.

Desventajas: no dieron comida

Ventajas: Vuelo a tiempo

Ventajas: On time

Desventajas: No headphones for video entertainment

Ventajas: Mi vuelo original tenía retrasos que se iban aumentando, por causa del clima. Como llegue a tiempo me adelantaron de vuelo

Desventajas: Delayed 5h, missed all connections, no help from crew

Ventajas: todo

Ventajas: Plane was extremely hot. No a/c for a while. I gave 1 star to food and entertainment but understand the flight was short so no time for either; but did not see a "not applicable" option.

Ventajas: there was a birdstrike before our plane came to the gate. The people at the gate had different stories to tell us re the timing of flights resulting in chaos. There was not a dent of professionailismand it resulted in total anarchy. Lan should be ashamed, really ashamed, that they don't have someone who can work with situations which they cannot avoid instead of having passengers mobbing the desk, gate 5, and getting totally different answers. I asked where the supervisor was "busy'' but coming, She did not. I was put on another flight but the way it was bungled convinced me NEVER to fy with lan again.

Desventajas: see left

Ventajas: Puntualidad

Desventajas: Asientos incómodos,angostos,además muy pocos kg de equipaje para poder cobrar más sin justificación real

Ventajas: i arrived

Desventajas: extra fees

Ventajas: Puntualidad y amabilidad del personal

Desventajas: Los viajeros en su mayoría no están consientes que es una aerolínea de bajo costó y no aceptan las políticas y procedimientos en este tipo de aerolíneas.

Desventajas: NO me gusto que cancelaran el vuelo y el plan de contingencia fuera simplemente irnos 6 horas despues donde hubiera disponibilidad. La falta de comunicación, la falta de gestión con las personas, la falta de información incluso en el call center

Ventajas: todo

Ventajas: Boarding

Desventajas: Poor leg space Entertaiment Poor food

Ventajas: smooth flight, attendants were very polite

Desventajas: did not offer a bottle of water, sodas were restricted at a small cup

Desventajas: Se presento un retraso por causa de la aerolínea

Desventajas: The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located.

Desventajas: They forced me to check my bag although I had taken it inside all planes . They lost my baggage for two hours and nobody was responsive. Very poor management including the supervisor. Nobody spoke English.

Ventajas: Cumplió itinerario, orden en abordaje, personal atento y calificado, revista abordo, pasajeros educados. Con precios compiten como buena opción sin descuidar estos atributos, además del mantenimiento adecuado de los aviones.

Desventajas: No tienen pasabordo electrónico, no hay pantallas de entretenimiento o sistema wifi, la comodidad de las sillas está bien para vuelos cortos pero no para vuelos de 1+ horas.

Ventajas: Puntualidad

Desventajas: Asientos incómodos,angostos,además muy pocos kg de equipaje para poder cobrar más sin justificación real