Encuentra vuelos baratos de Medellín Aeropuerto Internacional José María Córdova a Bogotá (MDE - BOG)

Desventajas: No choice in food and very little provided. Half a sandwich with stale bread for breakfast

Ventajas: Roomy seating. You guys need N/A for the ratings... there was no entertainment or food.... do I rate this 1 or 5 star?

Ventajas: Boarding

Desventajas: Poor leg space Entertaiment Poor food

Ventajas: Crew on board were nice

Desventajas: Staff at front desk were not friendly, baggage pricing and restrictions were unclear. Did not allow for online check in ahead of time. Service at check in desk very very slow

Desventajas: They forced me to check my bag although I had taken it inside all planes . They lost my baggage for two hours and nobody was responsive. Very poor management including the supervisor. Nobody spoke English.

Desventajas: The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located.

Ventajas: Not much. The pilot was communicative.

Desventajas: The staff were pushy and rude to me when they told me at the gate, when I was about to board, that I could not have a backpack and small purse. This is not what I understood when booking and is not clearly explained at the time of purchase. One attendant at the gate in particular was forceful and rude when insisting that I pay over $66 in cash at a moment when going to the ATM would mean potentially missing boarding and not arriving back in time to the gate. This process, which I agreed to because two staff members gave me the impression that I could not travel on the flight unless I paid right there instantly in CASH (completely ridiculous), caused me anxiety and took a long time, too long given the urgency of boarding the flight. I had to wait for change for 5 minutes and as a result, I was the last one to board. It should be noted that this process of paying for a maleta in hand at the gate had been preceded by having to pay over $20 in cash to print a boarding pass, which required another ATM withdrawal and fee. This is a weak and predatory business model, which seeks to exploit people’s need to travel and their anxiety. This was carried out in a completely unprofessional and manipulative manner by the staff members. This kind of behavior is unacceptable and exploitative.

Desventajas: The only airline that charged me for a damn backpack

Ventajas: Service is better . Has improve a lot

Desventajas: Se presento un retraso por causa de la aerolínea

Desventajas: Se perdio una valija.

Ventajas: Boarding

Desventajas: Poor leg space Entertaiment Poor food

Desventajas: NO me gusto que cancelaran el vuelo y el plan de contingencia fuera simplemente irnos 6 horas despues donde hubiera disponibilidad. La falta de comunicación, la falta de gestión con las personas, la falta de información incluso en el call center

Ventajas: Puntualidad

Desventajas: Asientos incómodos,angostos,además muy pocos kg de equipaje para poder cobrar más sin justificación real

Desventajas: Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice.

Desventajas: The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located.

Ventajas: Friendly crew Nice rate Very fast and friendly check in

Desventajas: Difficult to do web check-in Very expansive to make changes in the ticket

Ventajas: Roomy seating. You guys need N/A for the ratings... there was no entertainment or food.... do I rate this 1 or 5 star?

Ventajas: Boarding

Desventajas: Poor leg space Entertaiment Poor food

Ventajas: there was a birdstrike before our plane came to the gate. The people at the gate had different stories to tell us re the timing of flights resulting in chaos. There was not a dent of professionailismand it resulted in total anarchy. Lan should be ashamed, really ashamed, that they don't have someone who can work with situations which they cannot avoid instead of having passengers mobbing the desk, gate 5, and getting totally different answers. I asked where the supervisor was "busy'' but coming, She did not. I was put on another flight but the way it was bungled convinced me NEVER to fy with lan again.

Desventajas: see left

Ventajas: I loved the people at the airport. They went above and BEYOND to assist me. I was unable to get on my flight to brazil because my visa was pending and not finished. I had to cancel my whole trip but the Avinca staff assisted me. It sad in was unable to get on my flight and my whole trip was ruined. But the staff assisted me greatly.

Ventajas: La puntualidad y la atención en el vuelo

Ventajas: It’s a short flight so no food or drinks

Ventajas: Everything

Desventajas: The waiting time like 40 minutes

Ventajas: i arrived

Desventajas: extra fees

Ventajas: Puntualidad y amabilidad del personal

Desventajas: Los viajeros en su mayoría no están consientes que es una aerolínea de bajo costó y no aceptan las políticas y procedimientos en este tipo de aerolíneas.

Desventajas: The only airline that charged me for a damn backpack

Desventajas: Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself

Ventajas: easy enough...

Ventajas: Boarding

Desventajas: Poor leg space Entertaiment Poor food

Ventajas: Roomy seating. You guys need N/A for the ratings... there was no entertainment or food.... do I rate this 1 or 5 star?

Ventajas: Plane was extremely hot. No a/c for a while. I gave 1 star to food and entertainment but understand the flight was short so no time for either; but did not see a "not applicable" option.

Ventajas: La puntualidad y la atención en el vuelo

Desventajas: no dieron comida

Ventajas: On time

Desventajas: No headphones for video entertainment

Desventajas: Need to be more careful with the time

Ventajas: Crew on board were nice

Desventajas: Staff at front desk were not friendly, baggage pricing and restrictions were unclear. Did not allow for online check in ahead of time. Service at check in desk very very slow

Ventajas: Plane was extremely hot. No a/c for a while. I gave 1 star to food and entertainment but understand the flight was short so no time for either; but did not see a "not applicable" option.

Desventajas: No choice in food and very little provided. Half a sandwich with stale bread for breakfast

Desventajas: Se presento un retraso por causa de la aerolínea

Ventajas: Cumplió itinerario, orden en abordaje, personal atento y calificado, revista abordo, pasajeros educados. Con precios compiten como buena opción sin descuidar estos atributos, además del mantenimiento adecuado de los aviones.

Desventajas: No tienen pasabordo electrónico, no hay pantallas de entretenimiento o sistema wifi, la comodidad de las sillas está bien para vuelos cortos pero no para vuelos de 1+ horas.

Desventajas: They forced me to check my bag although I had taken it inside all planes . They lost my baggage for two hours and nobody was responsive. Very poor management including the supervisor. Nobody spoke English.

Desventajas: Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice.

Desventajas: Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself

Ventajas: Roomy seating. You guys need N/A for the ratings... there was no entertainment or food.... do I rate this 1 or 5 star?

Ventajas: Plane was extremely hot. No a/c for a while. I gave 1 star to food and entertainment but understand the flight was short so no time for either; but did not see a "not applicable" option.

Desventajas: No choice in food and very little provided. Half a sandwich with stale bread for breakfast

Ventajas: easy enough...

Desventajas: The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located.

Desventajas: NO me gusto que cancelaran el vuelo y el plan de contingencia fuera simplemente irnos 6 horas despues donde hubiera disponibilidad. La falta de comunicación, la falta de gestión con las personas, la falta de información incluso en el call center

Ventajas: Not much. The pilot was communicative.

Desventajas: The staff were pushy and rude to me when they told me at the gate, when I was about to board, that I could not have a backpack and small purse. This is not what I understood when booking and is not clearly explained at the time of purchase. One attendant at the gate in particular was forceful and rude when insisting that I pay over $66 in cash at a moment when going to the ATM would mean potentially missing boarding and not arriving back in time to the gate. This process, which I agreed to because two staff members gave me the impression that I could not travel on the flight unless I paid right there instantly in CASH (completely ridiculous), caused me anxiety and took a long time, too long given the urgency of boarding the flight. I had to wait for change for 5 minutes and as a result, I was the last one to board. It should be noted that this process of paying for a maleta in hand at the gate had been preceded by having to pay over $20 in cash to print a boarding pass, which required another ATM withdrawal and fee. This is a weak and predatory business model, which seeks to exploit people’s need to travel and their anxiety. This was carried out in a completely unprofessional and manipulative manner by the staff members. This kind of behavior is unacceptable and exploitative.

Desventajas: Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice.

Desventajas: No choice in food and very little provided. Half a sandwich with stale bread for breakfast

Desventajas: Se perdio una valija.

Ventajas: Boarding

Desventajas: Poor leg space Entertaiment Poor food

Desventajas: Se presento un retraso por causa de la aerolínea

Desventajas: Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice.

Ventajas: no delay in departure and on-time arrival

Desventajas: Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

Ventajas: i arrived

Desventajas: extra fees

Desventajas: They forced me to check my bag although I had taken it inside all planes . They lost my baggage for two hours and nobody was responsive. Very poor management including the supervisor. Nobody spoke English.