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Ventajas: Crew, movies

Desventajas: Too many announcements. It seems like they were announcing something all the time and it became annoying.

Ventajas: Very nice plane

Ventajas: Crew was super amazing and friendly! Very good service also!

Desventajas: No seat back entertainment..

Desventajas: 3 1/2 hr delay

Ventajas: Crew was super amazing and friendly! Very good service also!

Desventajas: No seat back entertainment..

Desventajas: 3 1/2 hr delay

Desventajas: People wiping down their seats during the flight .... how silly

Ventajas: Everyone was perfect...!!!

Desventajas: We need a real meal, we appreciate the snacks but real meal is necessary.

Desventajas: Despite the fact that I fell skiing and broke my elbow, requiring surgery, for which I sent a copy of the medical procedures, Aeromexico was the ONLY part of my trip, other flights and hotels, that refused to offer me a change of date option. Terrible customer service.

Ventajas: Crew was amazing before and after the flight! Delta really showed if the world isn’t doing well, that their staff will keep those problems outside the plane and keep everyone calm and safe. Thank you Delta!

Desventajas: Absolutely nothing. I’m going to join the miles points with Delta.

Ventajas: Crew was fantastic. Seats are narrow in space, but more comfortable than other airlines.

Desventajas: Drink and snack service, but captain was concerned about "bumps"

Ventajas: Crew, movies

Desventajas: Too many announcements. It seems like they were announcing something all the time and it became annoying.

Ventajas: Amazing crew! No flight cancellation!

Desventajas: TVs/outlets on my side and section of the plane were not working.

Desventajas: We arrived around 39 minutes early and the whole process was very smooth

Desventajas: For options none. No drink carts at all. Had coffee once after I asked. Poor quality entertainment. Just a huge waste of money.

Ventajas: Helpful and attentive crew

Ventajas: Delayed

Desventajas: For options none. No drink carts at all. Had coffee once after I asked. Poor quality entertainment. Just a huge waste of money.

Ventajas: Crew was friendly and engaging

Desventajas: I wiped down my seat area to clean it. It would be nice to know what Delta is doing as well.

Desventajas: Delta.... they’rrrrrr Grrrreaaate!

Desventajas: Wouldn’t change a thing! I don’t always fly! But when I do!! I fly delta!!

Ventajas: Delayed

Ventajas: I had a great seat and the crew was very helpful and nice! It went very smoothly, especially considering the circumstances, and we even got there early!

Desventajas: I accidentally put this in the wrong survey (the PNS-ATL) one but there was a lot of changing of gates and running around before the flight. I understand how hectic this whole situation is though so I don’t blame you all at all and everyone I talked to was very helpful. The app helped a lot too with figuring out where I needed to go

Ventajas: Delayed

Desventajas: Great flight. No issues.

Ventajas: Felt safe withe the cleanest of the plane

Desventajas: Price

Ventajas: Good organization, good hygiene, polite crew.

Ventajas: Due to COVID 19 we got a 737-800 on a route that usually boasts nothing better than a 717 so everything about this flight was superior to normal runs.

Desventajas: I wish DL could find a way to better manage food and drinks during the COVID 19 restrictive era.

Ventajas: We normally get nothing better than a 717 on ATL-OKC, but the 737-800 was an incredible aircraft that made everything better owning to COVID 19 factors.

Desventajas: DL needs to find a better way to manage food and drinks for FC during the COVID 19 era.

Desventajas: Connection flight was only 30 min, plus the 1st flight was delayed... Causing I missed the 2 nd flight

Ventajas: No entertainment on the plane and plane was very small...

Desventajas: Explain flight situations better..

Ventajas: The crew was polite and professional. Boarding went very smoothly and the flight left on time. Baggage was very quick when we arrived in Seattle as it was already coming out when we arrived in the baggage claim area.

Desventajas: I would have like to have been offered disinfectant wipes to use on the food tray. Otherwise it was a perfect experience.

Ventajas: Great crew.

Desventajas: As always, the seats in basic economy are as small as possible without actually being standing room only. I'm 5'7" and my knees are only about an inch from the seat back in front of me.

Ventajas: Being on time with everything.

Desventajas: Nothing

Ventajas: Very nice plane

Desventajas: Seats were a little dirty especially for the COVID-19 going around.

Ventajas: They got us there on time and safe.

Desventajas: Nothing really you guys did a really good job getting me to where I need to go.Thank you so much!!!

Ventajas: The crew was amazing! The plane ride was smooth!

Desventajas: You should load the plane from back to front since everybody exits the plane from front to back. It is simple school bus rules

Ventajas: The crews were super accommodating and my seat was so comfortable I actually feel asleep which is something I have never done on a plane before.

Desventajas: Load the plane from back to front. It makes sense as people leave the plane from front to back

Ventajas: Crew was amazing before and after the flight! Delta really showed if the world isn’t doing well, that their staff will keep those problems outside the plane and keep everyone calm and safe. Thank you Delta!

Desventajas: Absolutely nothing. I’m going to join the miles points with Delta.

Ventajas: The crew was very friendly and it was a day fast flight.

Desventajas: No back of seat entertainment.

Ventajas: Good organization, good hygiene, polite crew.

Ventajas: The entertainer system was down all of the flight, could not charge my phone. Crew was polite but Curt.

Ventajas: Crew was fantastic. Seats are narrow in space, but more comfortable than other airlines.

Desventajas: Drink and snack service, but captain was concerned about "bumps"

Ventajas: Crew was friendly and efficient. The flight got in slightly early. Baggage was swiftly delivered after our arrival.

Desventajas: Very little legroom. I would have appreciated a small lunch item, beyond a tiny bag of almonds or two small cookies. But this is where we are these days with air travel.

Desventajas: Older plane so the entertainment system was dated and the touch screen didn’t work for me in certain areas, but otherwise it was a great flight. Efficient customs in Minneapolis as well!

Ventajas: When I asked for a seat change the crew was very accommodating

Desventajas: With covid in Seattle I was placed next to a restroom. I did not see any bathroom sanitation occurring during the flight, and no sanitizer available anywhere.

Desventajas: TVs/outlets on my side and section of the plane were not working.

Desventajas: For options none. No drink carts at all. Had coffee once after I asked. Poor quality entertainment. Just a huge waste of money.

Ventajas: When I asked for a seat change the crew was very accommodating

Desventajas: With covid in Seattle I was placed next to a restroom. I did not see any bathroom sanitation occurring during the flight, and no sanitizer available anywhere.

Ventajas: Amazing crew

Desventajas: Due the COVID-19 El Salvador closed its boarders, leaving me unable to fly. I have sent two emails, called and spoke to a customer service representative who treated me unprofessionally and rude. After that I have been calling numerous times with a wait of over 25 minutes each time and I still have to answer from you as a company. I am extremely disappointed and want an answer soon.

Ventajas: Crew was great. Food was acceptable. Really comfortable flight.

Desventajas: Entertainment could have been better. Tvs per seat to wAtch movies what we want

Ventajas: flt on time

Desventajas: over all everything was just fine

Ventajas: Amazing crew, attentive pilot

Desventajas: A lot of turbulence

Desventajas: Food and entertainment

Ventajas: It was an excellent trip, but the entertainment needs to be improved.

Desventajas: More options on entertainment, needs variety.

Desventajas: It was awesome

Ventajas: Staff at airport and flight crew.

Desventajas: Nothing. Great job.