Encuentra vuelos baratos de Bogotá Aeropuerto Internacional El Dorado a Cancún (BOG - CUN)

Ventajas: La atención amable Pantalla individual y las opciones de películas

Desventajas: Se podrían mejorar los alimentos

Desventajas: La maleta me la agujeraron, no supe si fue en este trayecto o al llegar a gdl

Ventajas: El trato amable, puntualidad

Desventajas: Limpiar y cambiar los materiales y revistas que tienen en el la bolsa ubicada en el respaldo

Ventajas: The service and attention to the customer

Desventajas: N/A

Ventajas: Good attention

Desventajas: 20 minutes delay

Ventajas: There was nothing to like. They cancel flights and do not let people know, delay flights, etc

Desventajas: Everything is terrible from reservations to food on board to airport staff

Desventajas: Los asientos deberian ser mas comodos y amplios

Ventajas: La conexion con NY casi la pierdo.

Ventajas: Single best value for flying in years... very attentive crew. Wine was complimentary. I enjoyed shopping in the Tocumen airport.

Desventajas: Checking process in Miami was slow

Ventajas: View

Desventajas: Some food

Ventajas: Bety good service abording...

Desventajas: The entreteniment

Ventajas: that 2 people didnt show up and was able to spread out and sit in a different seat.

Desventajas: that they ran out of food by the middle of the plane. I was only offered food I was allergic to.

Desventajas: Mala organización y la comida como que fuéramos perros, llegamos tarde.

Ventajas: The seat space was great. I was really impressed. Comfortable seats.

Desventajas: Flight left over an hour late. They lied to me about having to clear security again. The flight sat on the tarmac in MEX for another hour. I would have missed the connection, except it was late too!

Ventajas: Nada esta vez nada

Desventajas: Abordaje bajar escaleras con tu maleta media hora tarde autobús sin aire Avión si aire se les acabo el hielo. Verdaderamente fatal.

Ventajas: Service is awesome, plus the amenities are great; food, drinks, TV.

Ventajas: that 2 people didnt show up and was able to spread out and sit in a different seat.

Desventajas: that they ran out of food by the middle of the plane. I was only offered food I was allergic to.

Ventajas: Nothing

Desventajas: Copa Airlines. Flight delayed an hour due to weather.(understand) We sat on the tarmac for 20 minutes when we got there. We ran to the gate. The guy scanned our boarding pass but didn’t let us board plane. We waited 6 hours to get a new flight booked. They had no line, no organization, they didn’t communicate what was going on, just left us sitting there in limbo. They never apologized for anything. They put us up in a hotel at midnight just to leave to catch our rebooked flight at 7:00AM. We didn’t have a chance to eat because we were stuck in line not knowing anything. When we asked questions they pretended like they didn’t hear us. By the time we got to the hotel we barely had enough time to sleep so we didn’t bother with the free dinner. They absolutely ruined our vacation. I’ve been using Kayak for years. Never again. This is beyond bad customer service; this is a total lack of empathy.

Ventajas: Timeness

Desventajas: Nothing good to say here. In addition to late takeoff and landing, the crew did not have any immigration form! That is inexcusable and led to a big mess since people don't carry pens any more. On my way off the plane, I asked what luggage belt to go to. Flight attendant told me to ask the ground guy. Ground guy literally walked away from me when I asked the question (in Spanish). Finally we were told Belt #6. There are only five belts ....

Desventajas: Flight left over an hour late. They lied to me about having to clear security again. The flight sat on the tarmac in MEX for another hour. I would have missed the connection, except it was late too!

Ventajas: Nada esta vez nada

Desventajas: Abordaje bajar escaleras con tu maleta media hora tarde autobús sin aire Avión si aire se les acabo el hielo. Verdaderamente fatal.

Ventajas: Really friendly staff, quick service, patient, and helpful as well. We boarded quickly and arrived sooner than scheduled. The staff was great and proactive about helping my disabled grandmother get on and off the plane. The seats were actually pretty spacious too.

Desventajas: There wasn’t any individual entertainment per seat, but that was fine since it was such a short flight.

Ventajas: Flight was on time and everything was smooth

Desventajas: Plane was a bit too small coming from tampa to panama

Ventajas: Timeness

Ventajas: The captain seemed like a very considerate and professional woman! Props to her for giving us more info than captains usually do

Ventajas: Bety good service abording...

Desventajas: The entreteniment

Ventajas: staff/captain and flight attendants

Desventajas: food

Ventajas: Buena atención y amabilidad

Desventajas: Cero entretenimiento

Desventajas: I did not like the 2 baggage 23 kg rule. International flights are always 32 Kg. I had just one baggage with 29 Kg. and you guys wanted to charge me 104 extra dollars for my only one bag! Too much. The 32 kg for international flights is the commun rule among all airlines, except Copa. Need to change it. Thanks

Ventajas: I liked the fact that we were able to get free meals and the first check in luggage free.

Desventajas: NIL

Ventajas: The seat space was great. I was really impressed. Comfortable seats.

Ventajas: Was very good for the price.

Ventajas: Nada esta vez nada

Desventajas: Abordaje bajar escaleras con tu maleta media hora tarde autobús sin aire Avión si aire se les acabo el hielo. Verdaderamente fatal.

Desventajas: Mala organización y la comida como que fuéramos perros, llegamos tarde.

Ventajas: View

Desventajas: Some food

Ventajas: that 2 people didnt show up and was able to spread out and sit in a different seat.

Desventajas: that they ran out of food by the middle of the plane. I was only offered food I was allergic to.

Ventajas: Flight was on time and everything was smooth

Desventajas: Plane was a bit too small coming from tampa to panama

Ventajas: Single best value for flying in years... very attentive crew. Wine was complimentary. I enjoyed shopping in the Tocumen airport.

Desventajas: Checking process in Miami was slow

Desventajas: La maleta me la agujeraron, me quebraron unos basos, me toco documentar una maleta extra por unas latas de caviar de erizo y angulas. Ya que nunca me dijeron nada de la nueva ley que se prohíbe latas abordo contigo. Solo documentadas

Desventajas: La maleta me la agujeraron, no supe si fue en este trayecto o al llegar a gdl

Ventajas: Actually, the flat bed seat is not an Aeromexico virtue, this is part of the 787-800 series. Fortunately, All Nippon Airways is serving Mexico City and there is no doubt what is gonna be my next option.

Desventajas: 1. Delayed departure. 2. Mediocre flight attendants with poor understanding of what this kind of long haul flight should be in business class. 3. The two only meals were uneatable. The chicken was carved 2 weeks ago and stored in permafrost before serving. 4. I've flown 7 times the same route with Aeromexico and this was the worst of all of them.

Desventajas: Two one way tickets were purchased to Cancun. The layover was 2 hours... but since the first carrier was late, it caused us to miss our connecting flight. Because the 2 tickets were from different carriers, the airline charged us $1600 to buy new tickets. I would never buy tickets this way again.

Ventajas: La comida es mala y escasa.

Desventajas: Si van a dar un sándwich que sea abundante y no lo que nos dieron. Yo quisiera saber si el director de Avianca comería eso y no se quejaría.

Desventajas: Overall it was a good flight, although they lost my luggage. Fortunatelly, they found it and deliver to my hotel by the next morning.

Ventajas: - Plane seats were comfortable - Inflight entertainment - Friendly airline attendants

Ventajas: There was nothing to like. They cancel flights and do not let people know, delay flights, etc

Desventajas: Everything is terrible from reservations to food on board to airport staff

Ventajas: Nada esta vez nada

Desventajas: Abordaje bajar escaleras con tu maleta media hora tarde autobús sin aire Avión si aire se les acabo el hielo. Verdaderamente fatal.

Ventajas: Really friendly staff, quick service, patient, and helpful as well. We boarded quickly and arrived sooner than scheduled. The staff was great and proactive about helping my disabled grandmother get on and off the plane. The seats were actually pretty spacious too.

Desventajas: There wasn’t any individual entertainment per seat, but that was fine since it was such a short flight.

Ventajas: Was very good for the price.

Ventajas: The seat space was great. I was really impressed. Comfortable seats.