Encuentra vuelos baratos de Bucaramanga Palo Negro a Santa Marta Simon Bolivar (BGA - SMR)

Desventajas: The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located.

Desventajas: Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice.

Ventajas: Not much. The pilot was communicative.

Desventajas: The staff were pushy and rude to me when they told me at the gate, when I was about to board, that I could not have a backpack and small purse. This is not what I understood when booking and is not clearly explained at the time of purchase. One attendant at the gate in particular was forceful and rude when insisting that I pay over $66 in cash at a moment when going to the ATM would mean potentially missing boarding and not arriving back in time to the gate. This process, which I agreed to because two staff members gave me the impression that I could not travel on the flight unless I paid right there instantly in CASH (completely ridiculous), caused me anxiety and took a long time, too long given the urgency of boarding the flight. I had to wait for change for 5 minutes and as a result, I was the last one to board. It should be noted that this process of paying for a maleta in hand at the gate had been preceded by having to pay over $20 in cash to print a boarding pass, which required another ATM withdrawal and fee. This is a weak and predatory business model, which seeks to exploit people’s need to travel and their anxiety. This was carried out in a completely unprofessional and manipulative manner by the staff members. This kind of behavior is unacceptable and exploitative.

Ventajas: Puntualidad

Desventajas: Asientos incómodos,angostos,además muy pocos kg de equipaje para poder cobrar más sin justificación real

Ventajas: Puntualidad

Desventajas: Asientos incómodos,angostos,además muy pocos kg de equipaje para poder cobrar más sin justificación real

Ventajas: Not much. The pilot was communicative.

Desventajas: The staff were pushy and rude to me when they told me at the gate, when I was about to board, that I could not have a backpack and small purse. This is not what I understood when booking and is not clearly explained at the time of purchase. One attendant at the gate in particular was forceful and rude when insisting that I pay over $66 in cash at a moment when going to the ATM would mean potentially missing boarding and not arriving back in time to the gate. This process, which I agreed to because two staff members gave me the impression that I could not travel on the flight unless I paid right there instantly in CASH (completely ridiculous), caused me anxiety and took a long time, too long given the urgency of boarding the flight. I had to wait for change for 5 minutes and as a result, I was the last one to board. It should be noted that this process of paying for a maleta in hand at the gate had been preceded by having to pay over $20 in cash to print a boarding pass, which required another ATM withdrawal and fee. This is a weak and predatory business model, which seeks to exploit people’s need to travel and their anxiety. This was carried out in a completely unprofessional and manipulative manner by the staff members. This kind of behavior is unacceptable and exploitative.

Desventajas: They forced me to check my bag although I had taken it inside all planes . They lost my baggage for two hours and nobody was responsive. Very poor management including the supervisor. Nobody spoke English.

Desventajas: The only airline that charged me for a damn backpack

Ventajas: I liked the food great seats good attendence overall everything

Desventajas: Nothing

Ventajas: On time and easy bording. Good leg room.

Desventajas: One person in the crew did not wanted to help me even when I mentioned to him that I recently had surgery . He said : no

Desventajas: No tenían almohadas para nuestro bebé, las auxiliares de vuelo poco amables.

Desventajas: They cancelled my return flight at 10 pm the night prior to a 645 am flight. I suspect they just decided to cancel the flight since it did not have many people, but I don't know for sure, since no explanation was given. Instead of flying from MVD to BOG to NYC, I had to go to Lima, then San Salvador then NY. On top of that, I had a business class ticket, and my last leg from San Salvador to NY was in coach.

Ventajas: Puntualidad y amabilidad del personal

Desventajas: Los viajeros en su mayoría no están consientes que es una aerolínea de bajo costó y no aceptan las políticas y procedimientos en este tipo de aerolíneas.

Ventajas: Puntualidad

Desventajas: Asientos incómodos,angostos,además muy pocos kg de equipaje para poder cobrar más sin justificación real

Desventajas: They appear to be cheap but they charge for any small thing including printing a boarding pass and also checkin a carry on. Which overall turns out to be way more expensive that other airlines. Besides their customer service is very bad. they lost my baggage and didn't explain anything for more than 2 hours.

Desventajas: Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself

Ventajas: Cumplió itinerario, orden en abordaje, personal atento y calificado, revista abordo, pasajeros educados. Con precios compiten como buena opción sin descuidar estos atributos, además del mantenimiento adecuado de los aviones.

Desventajas: No tienen pasabordo electrónico, no hay pantallas de entretenimiento o sistema wifi, la comodidad de las sillas está bien para vuelos cortos pero no para vuelos de 1+ horas.

Desventajas: The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located.

Ventajas: no delay in departure and on-time arrival

Desventajas: Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

Desventajas: Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself

Desventajas: The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located.

Desventajas: They appear to be cheap but they charge for any small thing including printing a boarding pass and also checkin a carry on. Which overall turns out to be way more expensive that other airlines. Besides their customer service is very bad. they lost my baggage and didn't explain anything for more than 2 hours.

Ventajas: no delay in departure and on-time arrival

Desventajas: Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

Ventajas: Puntualidad

Desventajas: Asientos incómodos,angostos,además muy pocos kg de equipaje para poder cobrar más sin justificación real

Desventajas: No wifi service

Ventajas: Entertainment system

Desventajas: Very tiny space No complementary food No complementary reserve seats in advance No complementary flight advance

Ventajas: It was my first time flying with LATAM and I loved it! The planes are amazing, such a great taste for everything. Delicious food! Everyone was so nice and helpful! Very attentive and polite. Definitely will be looking forward to travel with then again!

Ventajas: Entretenimiento

Desventajas: Retraso en el abordaje y salida De Santiag y retraso en la entrega del equipaje en Lima

Ventajas: Entertainment system

Desventajas: Very tiny space No complementary food No complementary reserve seats in advance No complementary flight advance

Desventajas: No wifi service

Ventajas: Entretenimiento

Desventajas: Retraso en el abordaje y salida De Santiag y retraso en la entrega del equipaje en Lima

Ventajas: Puntualidad

Desventajas: Demora en la entrega de maletas

Ventajas: no delay in departure and on-time arrival

Desventajas: Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

Desventajas: Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself

Desventajas: They forced me to check my bag although I had taken it inside all planes . They lost my baggage for two hours and nobody was responsive. Very poor management including the supervisor. Nobody spoke English.

Ventajas: Puntualidad y amabilidad del personal

Desventajas: Los viajeros en su mayoría no están consientes que es una aerolínea de bajo costó y no aceptan las políticas y procedimientos en este tipo de aerolíneas.

Desventajas: Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice.

Ventajas: no delay in departure and on-time arrival

Desventajas: Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

Desventajas: They forced me to check my bag although I had taken it inside all planes . They lost my baggage for two hours and nobody was responsive. Very poor management including the supervisor. Nobody spoke English.

Ventajas: Puntualidad

Desventajas: Asientos incómodos,angostos,además muy pocos kg de equipaje para poder cobrar más sin justificación real

Desventajas: Me cambiaron de itinerario y nos dieron unos puestos que no nos gustaron. Cambio de manera intransigente. Hacen lo q les da la gana con el pasajero

Desventajas: Late. Changed doors twice. Changed the flight crew. Weird

Ventajas: No delay in takeoff

Desventajas: Check in was incredibly slow, food was substandard

Ventajas: La puntualidad.

Desventajas: Poca comida

Desventajas: The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located.

Desventajas: Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself

Desventajas: Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice.

Ventajas: no delay in departure and on-time arrival

Desventajas: Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

Ventajas: La puntualidad.

Desventajas: Poca comida

Ventajas: Solo el trato del personal

Desventajas: El sillón, mucho calor y no había entretenimiento

Ventajas: Nothing

Desventajas: Crew

Desventajas: Late. Changed doors twice. Changed the flight crew. Weird

Ventajas: Puntualidad y amabilidad del personal

Desventajas: Los viajeros en su mayoría no están consientes que es una aerolínea de bajo costó y no aceptan las políticas y procedimientos en este tipo de aerolíneas.

Desventajas: They forced me to check my bag although I had taken it inside all planes . They lost my baggage for two hours and nobody was responsive. Very poor management including the supervisor. Nobody spoke English.

Ventajas: Cumplió itinerario, orden en abordaje, personal atento y calificado, revista abordo, pasajeros educados. Con precios compiten como buena opción sin descuidar estos atributos, además del mantenimiento adecuado de los aviones.

Desventajas: No tienen pasabordo electrónico, no hay pantallas de entretenimiento o sistema wifi, la comodidad de las sillas está bien para vuelos cortos pero no para vuelos de 1+ horas.

Desventajas: Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself

Ventajas: Nothing

Desventajas: Crew

Desventajas: Me cambiaron de itinerario y nos dieron unos puestos que no nos gustaron. Cambio de manera intransigente. Hacen lo q les da la gana con el pasajero

Ventajas: On time and easy bording. Good leg room.

Desventajas: One person in the crew did not wanted to help me even when I mentioned to him that I recently had surgery . He said : no

Desventajas: They cancelled my return flight at 10 pm the night prior to a 645 am flight. I suspect they just decided to cancel the flight since it did not have many people, but I don't know for sure, since no explanation was given. Instead of flying from MVD to BOG to NYC, I had to go to Lima, then San Salvador then NY. On top of that, I had a business class ticket, and my last leg from San Salvador to NY was in coach.