Encuentra vuelos baratos de Manizales a Santa Marta (MZL - SMR)

Ventajas: As always the Avianca staff were very professional and courteous.

Desventajas: The sound didn’t work on either flight for the in flight entertainment system.

Desventajas: Salir a tiempo

Desventajas: Excelente viaje!

Ventajas: Comodidad. Tecnología del avión.

Desventajas: El trato a los pasajeros desde el counter

Desventajas: La puntualidad

Ventajas: Everything was great, short flight.

Ventajas: Seat quite comfortable

Ventajas: Seats were comfortable and movies were great.

Desventajas: Food

Desventajas: Flight cancelled

Desventajas: More new movies.

Desventajas: Atrasos y mala atención

Ventajas: Sillas muy comodas

Desventajas: El servicio de comidas a bordo es muy pobre en opciones.

Desventajas: Avianca revised my itinerary 7 times while I was trying to enjoy my vacation generating severe stress to the point where I could not sleep or eat properly. I spent over 150mins of my once in a lifetime Galápagos vacation dealing w/ Avianca’s useless customer service over the phone trying to resolve

Desventajas: Very impressed with Avianca. They have food and free movies/TV on board and a plug for my phone to charge. Boarding was a little crazy since the area was so small and hard to tell where the line was but overall great compared to American Airlines

Desventajas: La puntualidad

Desventajas: Nos demoraron en la salida del avión y a eso adicione el mal servicio de migración estos dos sucesos ocasionaron que perdiéramos el vuelo a Miami que salía a las 10;00

Ventajas: Seats were comfortable and movies were great.

Desventajas: Food

Desventajas: The boarding process for persons with disabilities was difficult, from being placed after the priority members, my wife was placed on the bus to transfer to the gate, with all the other passengers, she was rushed, crowded, bombarded by other customers. this process should be more accommodating.

Desventajas: La puntualidad

Ventajas: Yes the food was great and my seat was comfortable.

Desventajas: Everything was great.

Desventajas: Boarding could be more friendly and confortable.

Desventajas: The boarding process for persons with disabilities was difficult, from being placed after the priority members, my wife was placed on the bus to transfer to the gate, with all the other passengers, she was rushed, crowded, bombarded by other customers. this process should be more accommodating.

Desventajas: Very impressed with Avianca. They have food and free movies/TV on board and a plug for my phone to charge. Boarding was a little crazy since the area was so small and hard to tell where the line was but overall great compared to American Airlines

Ventajas: Buen whiskey

Ventajas: La atención

Desventajas: El vuelo Lima a Santiago un modelo de avión más cómodo por lo largo del viaje

Ventajas: Crew was nice

Desventajas: Flight had a 3hr delay.

Desventajas: Avianca necesita practicar el abordaje. Pasar a los pasajero a bordo para dejarlos +15 minutos en el túnel de embarque no es una buena práctica de servicio al cliente

Desventajas: Delays, no communication, missed connections.