Encuentra vuelos baratos de Pereira Matecana a Miami (PEI - MIA)

no delay in departure and on-time arrival

Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located.

i arrived

extra fees

They forced me to check my bag although I had taken it inside all planes . They lost my baggage for two hours and nobody was responsive. Very poor management including the supervisor. Nobody spoke English.

They moved the original flight (direct flight) for a flight with stop in bogota. They did this because the flight NYC-bogota was empty. They delay the flight nyc-medellin to mive the people and fill the bogota flight. I need to arrive at 1 because i was attending a funeral and i couldnot attend the funeral

Personal muy atento.

El vuelo salio con una hora de retraso.

The food, entertainment

Turbulence

3 cancel flights

Cena escasa. Tampoco incluía un pancito o un paquetto de crackers.

No wifi, no movies, no power outlets. The budget airline I flew to Mexico (Volaris) was nicer.

Very uncomfortable!!!!!!

La atención siempre es maravillosa, mi cachorra y yo estamos muy agradecidas por su calidez

No me encantaron las películas; sin embargo en gustos, se rompen géneros. De igual forma me entretuve.

Very friendly service and very helpful even though there is a language difference, they were great in making me feel comfortable.

As per usual, the flight was on time.

N/A

Under normal conditions, an average Copa flight is better than most other airlines. And even though I can't point at any one particular thing that I liked best, I can certainly say that this was a well-above-average flight.

Food is not what it used to be.

Food (business class) was good

Entertainment was lacking. It’s an old plane with awful seats. They keep the cabin temperature like a sauna.

Haven’t gotten on it yet as I am stuck in DFW

Our flight attendant was delightful. Nothing special with a flight, as long as its was on time.

Nothing, okay the movie

Flight attendant in back rude from start to end for no reason.

i arrived alive

My flight was delayed on the way to Puerto Plata on 9/9 which made me miss an entire day and I was billed for a stay at the resort. I was booked to a crappy room in MIA that I had to get changed to another hotel. THEN my departing flight from Puerto Plata back to the US was delayed 2 plus hours (as was the first flight) due to a flat tire that had to be replaced. I missed my connecting flight and had to be placed on the next flight to DCA which was the last flight. This experience was the worst. I do not have a favorable opinion of American, of which I have flown this airline for years.

On time, nice staff, quick checkin

No video screens at seats, no video screens at all in the plane

As per usual, the flight was on time.

N/A

The crew was nice and the process was standard

For some reason both my friends and I felt it was a very uncomfortable flight

Good desk check-in service.

Chicken tastes rubbery and bun was hard.

They moved the original flight (direct flight) for a flight with stop in bogota. They did this because the flight NYC-bogota was empty. They delay the flight nyc-medellin to mive the people and fill the bogota flight. I need to arrive at 1 because i was attending a funeral and i couldnot attend the funeral

The food, entertainment

Turbulence

Personal muy atento!

Everything

Everything

My baggage was lost

>30’ en fila antes del embarque y 35’ adicionales dentro del avión.

Flight attendants were very polite and the personal entertainment screens were great!

El embarque rápido

El vuelo salió muy demorado. Dejan subir a la gente con más equipaje de mano del permitido lo que hace que todo colapse y te dan algo de tomar una sola vez. No el más mínimo snack ( Gratis o pago ) en 3 hs de estar arriba del avión

Boarding ok, flight ontime

Plane did Not have any video screens, nothing to watch, no seat screens no general bigger screens - nothing!! Very poor in this day and age!! And food was not good.

The flight was only an hour and a half yet we weee given a hot meal, a snack, and complimentary (alcoholic) beverages. Boarding was organized and timely, the crew was friendly. Couldn’t have asked for more. Smoothest flight experience I’ve had in a while.

Very friendly service and very helpful even though there is a language difference, they were great in making me feel comfortable.

Good desk check-in service.

Chicken tastes rubbery and bun was hard.

food

the service at the airport was terrible. personal is not enough and also the avianca customer service is awful. I will never use that airline bedore

They moved the original flight (direct flight) for a flight with stop in bogota. They did this because the flight NYC-bogota was empty. They delay the flight nyc-medellin to mive the people and fill the bogota flight. I need to arrive at 1 because i was attending a funeral and i couldnot attend the funeral

Nothing

Took forever to check in even though I got to the airport well ahead of time. The self check in stations were not working. The flight was delayed for 2 hours

The food, entertainment

Turbulence

El embarque rápido

El vuelo salió muy demorado. Dejan subir a la gente con más equipaje de mano del permitido lo que hace que todo colapse y te dan algo de tomar una sola vez. No el más mínimo snack ( Gratis o pago ) en 3 hs de estar arriba del avión

Personal y rapidez de abordaje

Parte tecnologica de entretencion!!

variabilidad y disponibilidad de peliculas y musica. Mayor ventilación de los baños ya que el olor se va hacia los asientos cercanos a estos

Flight attendants were very polite and the personal entertainment screens were great!

Very friendly service and very helpful even though there is a language difference, they were great in making me feel comfortable.

Good desk check-in service.

Chicken tastes rubbery and bun was hard.

Very good

Food (business class) was good

Entertainment was lacking. It’s an old plane with awful seats. They keep the cabin temperature like a sauna.