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Desventajas: no luggage cost were included and because I had two short flights I paid $200 usd twice costing me an additional $400 dollars

Desventajas: It was just Ok. No soap in the bathrooms

Ventajas: I was really happy with the over all flight. Everything was fast and smooth

Ventajas: Boarding and kindness

Desventajas: Some Juice at least

Desventajas: We arrived around 39 minutes early and the whole process was very smooth

Ventajas: Friendly cabin staff and one of the most enjoyable addresses by a captain I've ever heard (and seen - he was out in the first class area when he welcomed us).

Desventajas: Nothing

Ventajas: Amazing crew

Ventajas: The crews were super accommodating and my seat was so comfortable I actually feel asleep which is something I have never done on a plane before.

Desventajas: Load the plane from back to front. It makes sense as people leave the plane from front to back

Ventajas: Being on time

Desventajas: Nothing you guys did great thankyou so much.

Ventajas: I had a great seat and the crew was very helpful and nice! It went very smoothly, especially considering the circumstances, and we even got there early!

Desventajas: I accidentally put this in the wrong survey (the PNS-ATL) one but there was a lot of changing of gates and running around before the flight. I understand how hectic this whole situation is though so I don’t blame you all at all and everyone I talked to was very helpful. The app helped a lot too with figuring out where I needed to go

Desventajas: Despite the fact that I fell skiing and broke my elbow, requiring surgery, for which I sent a copy of the medical procedures, Aeromexico was the ONLY part of my trip, other flights and hotels, that refused to offer me a change of date option. Terrible customer service.

Ventajas: The crew was very friendly and it was a day fast flight.

Desventajas: No back of seat entertainment.

Ventajas: Nothing

Desventajas: Customer service, I wanted to cancel the flight a week before it flew but I couldn’t. This flight was a gift to my parents so they could visit muy brother graduate from Juntendo University but being that they were in their 70’s and Japan was at Level 2 according to the CDC with the Corona virus, we decided it was not safe for them to travel. Despite my efforts to cancel the itinerary, I lost all the money. Sad that they could not go and sad we lost all that hard earned money because of this corona virus and justfly could not make concessions and ANA was difficult to reach! Disappointed!

Desventajas: Last minute plane change due to incomplete repairs was a bummer, but I appreciate that they caught the issue before we took off

Ventajas: Staff was Amazing!

Desventajas: I thought I'd be flying Lufthansa but I got United. I feel Gypt.

Ventajas: If the airline would have let me cancel my flight due to President Trumps Proclamation of the travel ban.

Desventajas: If the airline would have let me cancel my flight due to President Trumps Proclamation of the travel ban.

Ventajas: Nothing

Desventajas: Our flight was delayed for 3 hours before they finally cancelled it. They wanted to put us on the earliest flight which is 24 hours later. It would’ve arrived in Mexico City around midnight. Our destination was Cancun. I asked the agent if there’s connecting flight to Cancun. They advised me to talk to their agent in Mexico City when I get there. Who does this? They send their passengers to Mexico City and let them fend for themselves in their connecting flight. And guess what there is no connecting flight at midnight! So they would let me spend the night in Mexico City airport and hopefully I can get on a fight to Cancun the next day. I finally was able to get another flight on a different airline. I called Interjet for money back. I was advised that the cancellation was the airports fault. The airport did not have parking for the plane. I then called the airport and was told that is not true. The airlines lease space for a gate. They would never say they don’t have space since they lease the space. If you want to get to your destination, don’t use Interjet!!!

Desventajas: Flight left 90mins late. Crew did not allow passengers to occupy empty priority rows (slightly more legroom), even though this would have made the flight more comfortable also for people in regular economy seats, who would also have benefited from an unoccupied chair on their row (there were 3 empty rows). Seemed like an extremely stingy move on behalf of the airline.

Ventajas: Nothing

Ventajas: Vuelo corto

Desventajas: Vuelo se atraso una hora y las maletas no estaban incluidas en el precio se tuvo que pagar de mas en el counter

Desventajas: It was awesome

Ventajas: Yes the crew was good

Desventajas: For me all was ok

Ventajas: EVERYTHING WAS OK

Desventajas: PERFECT FLY

Ventajas: No drink because didn’t open de bottle. No one care about it.

Ventajas: The crews were super accommodating and my seat was so comfortable I actually feel asleep which is something I have never done on a plane before.

Desventajas: Load the plane from back to front. It makes sense as people leave the plane from front to back

Ventajas: Helpful and attentive crew

Ventajas: Crew was amazing before and after the flight! Delta really showed if the world isn’t doing well, that their staff will keep those problems outside the plane and keep everyone calm and safe. Thank you Delta!

Desventajas: Absolutely nothing. I’m going to join the miles points with Delta.

Ventajas: Highly attentive crew, extremely helpful, made a bad day bearable

Ventajas: Customer service at the Denver made my scheduled 18 hr itinerary from STL to PDX via Denver a mere 7 hour one. That saved me so much money in dining out and hotel rooms that I can’t thank them enough.

Desventajas: The food choices weren’t great on the Denver to PDX flight but that’s usually how it is.

Ventajas: Staff was Amazing!

Desventajas: I thought I'd be flying Lufthansa but I got United. I feel Gypt.

Ventajas: Entertainment is great and the crew is always super friendly

Ventajas: Premium Plus seating

Ventajas: Breakfast and crew member in first class

Desventajas: Entertainment

Ventajas: Servicio

Desventajas: Internet free ja

Ventajas: Entertainment is great and the crew is always super friendly

Ventajas: All

Desventajas: N/A

Ventajas: This airline offers budget minded travelers an effective option to travel to it’s destinations.

Desventajas: Onboard toilets on both Interjet flights taken had no soap or soap dispenser to wash hands in the onboard toilets. Interjet website and Interjet communication with ticketed passengers needs to be improved.

Ventajas: Boarding and kindness

Desventajas: Some Juice at least

Ventajas: The crew but the seat no

Desventajas: Be clear and honest about late departures

Ventajas: Todo excelente

Ventajas: The service

Desventajas: N/A

Ventajas: No drink because didn’t open de bottle. No one care about it.

Ventajas: Crew was great. Supportive and friendly. Plane was clean and comfortable.

Ventajas: The crew was very nice and helpful, I had a nice spot on the plane, and it went very smoothly, especially considering the circumstances. I was supposed to be flying to Seattle later on, but I had to change my flight last minute because of the virus. The whole Delta team was very understanding and considerate and it made the process much less stressful.

Desventajas: My flight was cancelled and rescheduled for a later time the day before and there was a lot of changing of gates and running around, but I understand that everything has been hectic and I don’t blame that on you, I know you’re all doing your best.

Ventajas: Crew was super amazing and friendly! Very good service also!

Desventajas: No seat back entertainment..

Ventajas: Amazing crew! No flight cancellation!

Desventajas: Wouldn’t change a thing! I don’t always fly! But when I do!! I fly delta!!

Ventajas: The crew was amazing! The plane ride was smooth!

Desventajas: You should load the plane from back to front since everybody exits the plane from front to back. It is simple school bus rules

Desventajas: Great flight. No issues.

Ventajas: Being on time with everything.

Desventajas: Nothing

Ventajas: Delayed

Ventajas: The lasting hollow feeling that your corporate irresponsibility leaves in the mind. It solidifies the theory that no injustice is greater in America than that of lost revenue.

Desventajas: You should be cancelling flights out of Europe during the Corona Pandemic you psychos.

Ventajas: Economy plus was quite comfortable.

Desventajas: The storage space would have been woefully inadequate if the flight was full.

Ventajas: Perfect..!!! Very nice...!!!

Desventajas: I think that is just perfect for a very short flight you can not ask for something else.

Desventajas: Wider seats and more leg room

Ventajas: They got us there on time and safe.

Desventajas: Nothing really you guys did a really good job getting me to where I need to go.Thank you so much!!!

Ventajas: Crew is amazing!

Desventajas: The Plane!

Ventajas: The aircraft was extremely clean. Crews were helpful and patient with passengers as they boarded and asked questions.

Ventajas: Movies on any flight is great.