Encuentra vuelos baratos de Santa Marta Simon Bolivar a Bogotá Aeropuerto Internacional El Dorado (SMR - BOG)

Cumplió itinerario, orden en abordaje, personal atento y calificado, revista abordo, pasajeros educados. Con precios compiten como buena opción sin descuidar estos atributos, además del mantenimiento adecuado de los aviones.

No tienen pasabordo electrónico, no hay pantallas de entretenimiento o sistema wifi, la comodidad de las sillas está bien para vuelos cortos pero no para vuelos de 1+ horas.

The only airline that charged me for a damn backpack

Puntualidad

Asientos incómodos,angostos,además muy pocos kg de equipaje para poder cobrar más sin justificación real

no delay in departure and on-time arrival

Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

Three gate changes, the flight was delayed and the luggage was left outside in the rain. Recommend waterproofing when flying with Latam.

Flying. They were able too get us replacement tickets at no charge but the flight was 2 hours later.

Our flight was delayed with no explanation of why and then we missed our connecting flight because of it. They wouldnt let us get on the plane even though the plane was still at the terminal

Puntualidad

Las ventanas estaban sucias, no dan bebidas a bordo.

It was on time

The boarding was too crowd

Inconforme con la acumulación de millas

El personal en el aeropuerto malo no contaba con cintas de delicado para el equipaje, la acumulación de millas ya no vale la pena, dan muy pocas millas

Vuelo a tiempo

The experience was good

Arriving in NY a little early but it took forever to get a gate

First flight delayed by 45min. They didn't think we'd make our next connection, we would have made it with time to spare. They rebooked us without asking and gave us a flight 2 hours later. I hate waiting at the airport. We wasted. Whole day of travel.

They forced me to check my bag although I had taken it inside all planes . They lost my baggage for two hours and nobody was responsive. Very poor management including the supervisor. Nobody spoke English.

no delay in departure and on-time arrival

Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

The only airline that charged me for a damn backpack

The only airline that charged me for a damn backpack

El mismo problema con el entretenimiento a bordo y el estado de los aviones están muy deteriorados decorativamente hablando.

El snack y la poca variabilidad del entrenamiento de abordó si eres viajero frecuente vez lo mismo por meses.

Flight on time

Excellent boarding, something that all the airlines should do: starting boarding from the back of the plain. Boarding is much faster.

Inconforme con la acumulación de millas

El personal en el aeropuerto malo no contaba con cintas de delicado para el equipaje, la acumulación de millas ya no vale la pena, dan muy pocas millas

Respeto y calidad. Caracteriza a AV

Vuelo a tiempo y abordaje eficiente, sólo jugo o café en los vuelos

Trato seco del personal, el sistema de entretenimiento no funcionaba

They planes are excellent versus other local airlines

Puntualidad y amabilidad del personal

Los viajeros en su mayoría no están consientes que es una aerolínea de bajo costó y no aceptan las políticas y procedimientos en este tipo de aerolíneas.

Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice.

The only airline that charged me for a damn backpack

The only airline that charged me for a damn backpack

Flight on time

El mismo problema con el entretenimiento a bordo y el estado de los aviones están muy deteriorados decorativamente hablando.

It was on time

The boarding was too crowd

On time and pleasant experience on flight and de planeall

All Food

Puntualidad

They planes are excellent versus other local airlines

Respeto y calidad. Caracteriza a AV

Vuelo a tiempo

no delay in departure and on-time arrival

Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

Not much. The pilot was communicative.

The staff were pushy and rude to me when they told me at the gate, when I was about to board, that I could not have a backpack and small purse. This is not what I understood when booking and is not clearly explained at the time of purchase. One attendant at the gate in particular was forceful and rude when insisting that I pay over $66 in cash at a moment when going to the ATM would mean potentially missing boarding and not arriving back in time to the gate. This process, which I agreed to because two staff members gave me the impression that I could not travel on the flight unless I paid right there instantly in CASH (completely ridiculous), caused me anxiety and took a long time, too long given the urgency of boarding the flight. I had to wait for change for 5 minutes and as a result, I was the last one to board. It should be noted that this process of paying for a maleta in hand at the gate had been preceded by having to pay over $20 in cash to print a boarding pass, which required another ATM withdrawal and fee. This is a weak and predatory business model, which seeks to exploit people’s need to travel and their anxiety. This was carried out in a completely unprofessional and manipulative manner by the staff members. This kind of behavior is unacceptable and exploitative.

Puntualidad y amabilidad del personal

Los viajeros en su mayoría no están consientes que es una aerolínea de bajo costó y no aceptan las políticas y procedimientos en este tipo de aerolíneas.

Cumplió itinerario, orden en abordaje, personal atento y calificado, revista abordo, pasajeros educados. Con precios compiten como buena opción sin descuidar estos atributos, además del mantenimiento adecuado de los aviones.

No tienen pasabordo electrónico, no hay pantallas de entretenimiento o sistema wifi, la comodidad de las sillas está bien para vuelos cortos pero no para vuelos de 1+ horas.

Excellent boarding, something that all the airlines should do: starting boarding from the back of the plain. Boarding is much faster.

Entertainment and extra seats everywhere

Retraso del vuelo cambios consecutivos de puerta

Three gate changes, the flight was delayed and the luggage was left outside in the rain. Recommend waterproofing when flying with Latam.

Puntualidad y amabilidad del personal

Los viajeros en su mayoría no están consientes que es una aerolínea de bajo costó y no aceptan las políticas y procedimientos en este tipo de aerolíneas.

Puntualidad

Asientos incómodos,angostos,además muy pocos kg de equipaje para poder cobrar más sin justificación real

The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located.

Not much. The pilot was communicative.

The staff were pushy and rude to me when they told me at the gate, when I was about to board, that I could not have a backpack and small purse. This is not what I understood when booking and is not clearly explained at the time of purchase. One attendant at the gate in particular was forceful and rude when insisting that I pay over $66 in cash at a moment when going to the ATM would mean potentially missing boarding and not arriving back in time to the gate. This process, which I agreed to because two staff members gave me the impression that I could not travel on the flight unless I paid right there instantly in CASH (completely ridiculous), caused me anxiety and took a long time, too long given the urgency of boarding the flight. I had to wait for change for 5 minutes and as a result, I was the last one to board. It should be noted that this process of paying for a maleta in hand at the gate had been preceded by having to pay over $20 in cash to print a boarding pass, which required another ATM withdrawal and fee. This is a weak and predatory business model, which seeks to exploit people’s need to travel and their anxiety. This was carried out in a completely unprofessional and manipulative manner by the staff members. This kind of behavior is unacceptable and exploitative.

El snack y la poca variabilidad del entrenamiento de abordó si eres viajero frecuente vez lo mismo por meses.

Puntualidad

Las ventanas estaban sucias, no dan bebidas a bordo.

Vuelo saluo puntual ,personal atento ,todo bien

Todo ok

Retraso del vuelo cambios consecutivos de puerta

Vuelo a tiempo

Vuelo a tiempo y abordaje eficiente, sólo jugo o café en los vuelos

Trato seco del personal, el sistema de entretenimiento no funcionaba

Inconforme con la acumulación de millas

El personal en el aeropuerto malo no contaba con cintas de delicado para el equipaje, la acumulación de millas ya no vale la pena, dan muy pocas millas

Puntualidad

no delay in departure and on-time arrival

Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

The only airline that charged me for a damn backpack

Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice.

Cumplió itinerario, orden en abordaje, personal atento y calificado, revista abordo, pasajeros educados. Con precios compiten como buena opción sin descuidar estos atributos, además del mantenimiento adecuado de los aviones.

No tienen pasabordo electrónico, no hay pantallas de entretenimiento o sistema wifi, la comodidad de las sillas está bien para vuelos cortos pero no para vuelos de 1+ horas.