Hoteles en Londres cerca de Palacio de Kensington

Ventajas: Que está justo en la parada de metro y a poca distancia a pie de Hyde Park y las tiendas; personal muy atento, la habitación muy limpia, grande y cómoda

Ventajas: Zona en la que está ubicado. Trato del personal. Limpieza.

Ventajas: The staff was extremely friendly

Ventajas: Very professional hotel - a very business feel. Staff great, all good.

Desventajas: I don't know why English hotels do stays without breakfast ! Look at how the Irish hotels do it. Adding breakfast at 30 pounds is a real turn off ! No buffet breakfast in the world could cost that to supply? Maybe look at this to be a little different.

Ventajas: Location was convenient and staff were really nice.

Desventajas: Free Wi-Fi was really non-existent; at least in our room. Also, TV had only three channels, which we were not informed of on check-in. However the staff was apologetic and offered complimentary full breakfast for the inconvenience.

Ventajas: Friendly, polite and attentive staff Lovely corner room with great facilities and fabulous views In dining room service was really nice Great location I had emailed in advance that we were celebrating a special occasion When we walked into our room, there were balloons and a Birthday cake prepared by the Hotel, a lovely touch to our stay Thank you Royal Lancaster x

Desventajas: Nothing

Desventajas: I have never written a bad review before mostly because, even if we have had minor complaints, if the staff are nice I try to stay positive. But unfortunately our experience with the staff at this hotel was incredibly upsetting which I think people should be aware of. When had reserved 2 rooms, one for my parents and one for myself and my husband. Due to a family emergency my husband was unable to make it the first night and I was going to have to go home the second night. When checking in the women at the front desk were unwilling to refund the cost for the one room for the second night saying they had a very strict cancellation policy, which, ok, I can understand. But then my parents asked that we be given rooms closer to each other as I would be by myself that night. My parents had paid more for a room on a higher floor, so the staff told us that in order to put us closer together, they would have to move both rooms to a lower floor. However, they required my parents to still pay the cost of the higher room.... so they downgraded them but made them pay the same cost. It got worse from there... as it was late, we asked if there was a place to eat in the hotel and we were told to go the the Thai restaurant upstairs who did not have any room, then we were told to go the the restaurant on the first floor who initially told us that there was no room without a reservation, but then when we looked into the restaurant and saw more than one open table they did seat us. At this point, after having been very polite, my father understandably lost his temper at the manager. When I tried to calm the situation down and tell her that we were just very frustrated that they were not willing to work with us at all on our situation, she said that I should understand that the hotel would loose money if they couldn't sell the room on the higher floor...

Ventajas: Staff very friendly

Desventajas: Nothing

Ventajas: El personal muy amable y el servicio a la habitación excelente. Camas comodisimas

Ventajas: Hotel muy agradable, personal muy eficiente, todo tipo de comodidades. Excelente.

Ventajas: La amabilidad y limpieza

Desventajas: Que la habitación era más chica de lo q pense q era

Ventajas: Excelente trato e instalaciones muy cómodas

Desventajas: No encontré ningún punto negativo.

Ventajas: It is very clean and the room is reasonably spacious. Excellent location. You have a variety of choices for breakfast which is very good. There is a nice little garden in the back and outdoor dining is a nice experience.

Desventajas: Dinner choices at the restaurant can improve further.

Ventajas: Clean and bright entrance. Friendly staff. Room clean and tidy.

Desventajas: Minibar fridge empty and switched off. (We always bring our own milk for cups of tea) I didn’t realize that the door key card was also necessary for the lift nor did another couple in the lift. We thought the lift had got stuck. The pad where you place the card in the lift was not obvious and unlabeled.

Ventajas: El personal

Desventajas: Las vistas

Ventajas: Ubicación. Desayuno y las cortesías de la.habitacion

Desventajas: El hotel está ubicado en una hermosa zona a media cuadra del subte. Desayuno excelente. Personal diez puntos.

Ventajas: La ubicación

Desventajas: Me cobraron dos veces y aunque me lo solucionaron, la persona con la que hablé para arreglarlo fue muy desagradable

Ventajas: Everything! I

Desventajas: No

Desventajas: Our room seemed to be above the kitchen and if the window was open we had a food smell in the room

Ventajas: The staff were very friendly and helpful and location was great

Desventajas: The breakfast was poor and let the hotel down running out of pancakes glasses cups and having to queue for coffee from a machine

Desventajas: there was no heating

Ventajas: Un lugar moderno en instalaciones, y espacioso, con dos camas grandes, ideal para viajar con pareja y dos niños, lo cual es muy difícil de encontrar en el centro de Londres a precios razonables.

Ventajas: I came in at about 9pm and was greeted with a generous smiles at the front desk. It brought warmth to the cold London weather :) all staff were very friendly, helpful and are alert always. Staff always have smiles on their faces . These includes the housekeepers too! During breakfast, I requested for Oates and surprised that they made it for me :) It was awesome!

Desventajas: Only one small feedback. My room was not given bottled drinks and the tissue paper was only one left in the box which the staff could have replaced it when they are cleaning the room.

Ventajas: All

Desventajas: A little bit tight on milk & tea bags

Ventajas: El desayuno fue el mejor que tomamos en Europa. El personal era genial. La habitación era cómoda. Gran ubicación cerca de metro y atracciones. Me volvería a alojar allí de nuevo.

Ventajas: Bimal era increíblemente servicial.

Desventajas: Las habitaciones eran muy pequeñas. Cambiamos de una caja de zapatos una habitación con otros 3 metros cuadrados. El personal de limpieza hablaba en el móvil a todo volumen mientras iban de habitación en habitación.

Ventajas: Todo fue genial, desde la habitación, la ubicación y el personal. Nunca he tenido una experiencia más agradable o un personal tan servicial. Fueron sin duda allí para asegurarse de que estábamos contentos y cómodos, e hicieron un trabajo maravilloso!

Desventajas: Nada

Ventajas: Exelente el desayuno y muy cómoda la ubicación por su proximidad a la estación de subte Gloucester

Desventajas: Por decir algo, falta de estantes en el placard ( que es grande) y de alguna mesada en el baño

Ventajas: Buen desayuno y buena localización, cerca del metro y de fàcil acceso desde el aeropuerto de Heathrow

Desventajas: habitación individual demasiado pequeña

Ventajas: El desayuno, espectacular. Había dos paradas de metro cercanas pero justo el fin de semana cerraban las líneas que más me interesaban por mantenimiento. Aún así, hay también buen servicio de autobuses. Me gustó que la puerta de acceso a las habitaciones y el ascensor funcionaran con la llave.

Desventajas: Aunque la habitación era bastante cómoda, la cama tenía un colchoncillo que se movía mucho. En la habitación se oía ruido de climatizadores que no logré averiguar de dónde salían.

Ventajas: Me gustó tanto el hotel que repetí a la semana. Sigue teniendo una ubicación inmejorable, la habitación esta vez era algo más pequeña pero con una ventana que compensaba todo. El baño tiene de todo, los geles y chmapús son de la marca REN y huelen a gloria. Te ofrecen hasta toallas para desmaquillarte el rostro. Muy limpio, muy nuevo, con atención a los detalles y un personal encantador. Muy recomendable, seguro que volveré.

Ventajas: El hotel es una pasada de bonito, nuevo, limpio. Está a menos de 5 minutos de la parada de metro que tiene conexión directa con Heathrow. Los museos de artes decorativas, ciencias naturales y el Albert Music Hall están a una manzana de distancia. Tienes Harrows a 15 minutos caminando y Kensington Garden a la espalda. Es una zona ideal, tranquila, bien comunicada. El hotel es silencioso, moderno, te ofrece check-in online (donde puede elegir la habitación que quieras) y el personal es encantador, te ayudan en todo y más. Repetiré sin duda.

Ventajas: The location is great. Just next to the Gloucester station. There is a huge Waitrose nearby. You should definitely include the breakfast, very good.

Desventajas: Rooms are small even in London standards. Corridors are long and narrow. If you have a buggy, you should as for a suitable room.

Ventajas: Staff extremely helpful & friendly, beds very comfortable, hotel is clearly trying to be environmentally friendly. Takeaway breakfast is a great idea.

Desventajas: Maybe put some biscuits in with the tea & coffee

Ventajas: Great location for museums and royal Albert hall. This is a great hotel. Staff were friendly and knowledgable about local area. Breakfasts was amazing and room service was great. Rooms very well equipped and bed so comfortable.

Desventajas: Nothing no problems at all

Ventajas: We loved the location of this property and the staff in all areas of the hotel were excellent.

Ventajas: La calidez y atención del personal, la ubicación, inmejorable! Habitaciones sin ruido. Desayuno abundante, variado, muy sabroso y muy bien atendido. Personal habla español también,

Desventajas: Nada

Ventajas: Precioso, amabilidad, detalles gratuitos muy agradables, situación... genial

Desventajas: Un poco laberinto pasillos, pero es un palacio reforzado increíble

Ventajas: La ubicación, hay metro a un minuto. Muy bien comunicado. Las habitaciones muy limpias.

Desventajas: En el pasillo de las habitaciones, hay muchas puertas de incendio, y si vas cargado con maletas, es incómodo para llegar a la habitación. Cuando recogimos las maletas para marcharnos, nos las devolvieron sucias

Desventajas: Había un olor proveniente del desagüe de la ducha. Hacía demasiado calor en la habitación y no podíamos enfriarla sin abrir las ventanas

Ventajas: Very central-room facilities were good as was breakfast

Desventajas: The rooms were far too hot despite us switching the heating off and leaving the windows open -sadly not very ecologically sound

Ventajas: Wonderful hotel in a wonderful area. Quality much more higher than overrated hotel in the center of London. I was very satisfied about the welcome of the head of concierge, a very professional person that assisted me and the other clients in our trip to London. Surely I’ll come back

Ventajas: Comfortable bed, good bathroom and location

Desventajas: Need to renew the furniture in the rooms

Ventajas: Great location, stuff was very helpful

Desventajas: The window in the room had a gap that we couldn’t close (and wasnt fixable) so the room was very cold

Ventajas: Great location, very close to Hyde park and tube station. Paddington station within just 8 mins walking distance. Rooms are very clean and modern.

Desventajas: Unfortunately, the room was quite small and not well ventilated. As a result, it was too hot. Opening a window was not an option as it was too noisy outside. Duvet was extremely heavy. Due to all of this, it was almost impossible to sleep. Bathroom was also tiny, which wasn't comfortable. On top of that, the hotel reserved 358 GBP on my card without my consent (on top of room charge) and today, 2 weeks later it is still reserved! The hotel ignored my first email and only replied to the email I sent through Booking.com. The hotel assistant FAILED to explain what the charge was held for. They also claimed the charge is reserved for such a long time due to the fact that my bank is Russian, however my bank account is actually British. As a result, I do not have access to this money and the hotel couldn't care less.

Ventajas: All staff we saw were really courteous. The hotel was clean and comfortable and room was well equipped. As previously mentioned the bar food was unexpectedly good. Would definitely stay again.

Desventajas: Like some other reviews, the service in the bar/restaurant was curiously slow. However the staff were very courteous and the food surprisingly nice!

Ventajas: Clean and nice hotel.

Desventajas: Not family friendly. Asked for a baby cot, although they charge extra for it they dont even have a mattress for it. They just fold a comforter and lay it down on the cot, expecting the baby to sleep on it - which is extremely unsafe - a baby can get stuck, not being able to breath. Not sure if the staff would put their own children there. There is one elevator, so if you have a stroller you have to wait a lot everytime to use it. Looks like they are used to couples or single visitors, they dont even help with your bags to the taxi on your way out

Ventajas: Lovely reception staff ,very helpful. Room was nice and clean. Spacious and comfortable.

Desventajas: Thought the breakfast was not great. Not great choice and Sunday was chaotic . They ran out of cups and glasses and were handing out paper cups not what you expect from a 4*. They croissants had run out and I asked 5 times before anymore arrived [15 min +]. I waited as there was such a limited choice.

Ventajas: Large enough room and bed

Desventajas: The sounds comes from the other rooms

Ventajas: Atención personal.

Desventajas: Buffet desayuno corto y de mala calidad.

Ventajas: Ubicación excelente. Habitacion amplia (habitacion club). Habitaciones limpias y bien cuidadas.

Ventajas: El hotel es muy confortable, las habitaciones muy agradables y comodas en cuanto a espacio y cama.

Desventajas: La presion de agua de la ducha seria mejorable

Ventajas: Las camas eran cómodas. Hay muchas opciones de restaurantes a unas pocas manzanas de distancia en Queensway. Convenientemente ubicado cerca de la estación de Paddington, desde donde sale el tren Heathrow Express. Cerca del parque conmemorativo de la Princesa Diana para los más pequeños.

Ventajas: Nothing

Desventajas: The hotel was misrepresented. Stated it had an airport shuttle which it did not. That was the only reason that I booked it. The room was dirty and unsafe. The staff was not helpful.

Ventajas: had a great stay staff was very helpful

Desventajas: just some wifi problems

Ventajas: Clean and excellent location . Best for the money

Ventajas: It’s a realt god location and staff is very helpful and friendly

Desventajas: It’s old and worn down, however very clean

Ventajas: Well kept and very well equipped. Lovely staff and the rooms were sparkling clean