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Ventajas: Seat in Business Class Dreamliner was excellent-very comfortable with great flexibility of use. Service was attentive, but challenged to understand English

Desventajas: Entertainment selection of movies and music was very poor and too limited. Food was of inferior quality for business class

Ventajas: Me gusto mucho la amabilidad de los auxiliares

Ventajas: Departed on time, nice entertainment

Desventajas: Food could have been better, for such a long trip beverages service was scarce

Ventajas: Atencion

Desventajas: space

Desventajas: Food

Ventajas: Amabilidad

Ventajas: This is what an airline should be like in the US - 1 bag checked without fees, food - snacks and light meal (even on short flights), LEG ROOM, reasonable airfares. Thankfully I live near a Canadian airport. Greedy US airlines with its no-service-unless-you-pay could take a lesson.

Desventajas: I am completely satisfied with the airline and its services.

Ventajas: Me gusto mucho la amabilidad de los auxiliares

Desventajas: The plane was old and had no entertainment, there was a technical problem with the plane that made us late

Ventajas: The staff is always very polite and nice.

Desventajas: First flight of the day was majorly delayed. I understand these things happen. But all flights before 09:00 are the star flights where airlines get their on-time departure scores. They failed today.

Ventajas: More legroom than other airlines, timely and in flight entertainment.

Desventajas: Bigger seats the new ones are way to narrow

Ventajas: The crew was very kind

Ventajas: Everything perfect and arrive to destination on perfect time.

Desventajas: All positive.

Ventajas: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Desventajas: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Desventajas: Took half hour extra to board an have us waiting for the bus from the terminal to the plane on the stairs

Ventajas: I loved the crew members, always willing to help great energy through out the flight.

Desventajas: Food choices, up to date movies and inexpensive luggage’s

Ventajas: No incidents which is always a good thing. I would've liked that the seat had a USB charger though.

Desventajas: For some reason the airport scheduled 2 packed flights to board at gates right next to each other. These gates are right next to a main corridor. As you can imagine, it was chaos with lots of people standing around in both lines and then bunch of people trying to walk through.

Ventajas: Nothing

Ventajas: Nice crew, good food.

Desventajas: Both bathroom were not working in business class area.

Ventajas: Yes

Desventajas: Nothing. Flight was amazing

Ventajas: Tripulación amable Buen servicio

Desventajas: Avion incomodo Sin conexiones para cargar telefono Sin entretención abordo

Ventajas: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Desventajas: I flew economy and all was good and appropriate to the level.

Ventajas: The flight was with Canary Airways not Air Europa Next time I’ll book with Canary Air direct because Air Europa made a mess with the reservation and are hard to reach

Desventajas: Nothing

Ventajas: Great crwe and Nice seat

Desventajas: There was not enough include meals and drinks

Desventajas: Boarding procesa...an absolute mess

Ventajas: More legroom than other airlines, timely and in flight entertainment.

Ventajas: The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great.

Desventajas: The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes.

Ventajas: Confort and kindness

Desventajas: It was too cold

Desventajas: No todas las películas tienen subtítulos.

Ventajas: Crew good and seat OK but not exceptional for business class

Desventajas: Food was average - main course could have been better. Range of movies ok but not great

Desventajas: Food options and number of times meals are served could be improved.

Ventajas: La tripulación excelente, muy buena atención y la comida muy rica.

Desventajas: El entretenimiento, el avión que tome no tenía pantalla y fue muy aburrido.

Ventajas: Nothing

Desventajas: If my plane wasn’t overbooked and I actually got on it. Instead I missed my connection in Barcelona and had to buy a new ticket from Barcelona to the US.

Desventajas: Turn on AC. Bigger seats. Better food. Serve drinks more than twice on an 8 hour flight. Actually have soap in the soap dispenser in the bathroom.

Ventajas: Confort and kindness

Desventajas: It was too cold

Desventajas: Me cambiaron la ruta vía Paris ampliando 2 horas mi escala

Ventajas: Fast boarding

Desventajas: Slow in refuelling, got us delayed for 40-

Ventajas: Impressive service... amazing crew, very friendly and professional

Desventajas: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Ventajas: The crew tried to be helpful but were equally frustrated with the ground crew.

Desventajas: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Ventajas: Todo

Desventajas: Hubiera preferido viajar en 788 dream liner. Son mas silenciosos y aire menos seco

Desventajas: Bigger seats the new ones are way to narrow

Ventajas: Friendly crew short plane trip.

Ventajas: The flight was with Canary Airways not Air Europa Next time I’ll book with Canary Air direct because Air Europa made a mess with the reservation and are hard to reach

Desventajas: Nothing

Ventajas: Nothing

Desventajas: If my plane wasn’t overbooked and I actually got on it. Instead I missed my connection in Barcelona and had to buy a new ticket from Barcelona to the US.

Ventajas: Nop

Desventajas: Streaming

Ventajas: Crew, movies, comfort

Desventajas: N/A

Desventajas: Very good

Desventajas: My sister’s checked in luggage was in poor shape when we got it in Albany. We noticed an outside compartment was unzipped. So we checked to see if anything was missing and a souvenir from Mexico was gone. Then we realized a zipper was missing from the luggage and then decided to check all the other compartments and realized her bag of jewelry was gone. The woman at baggage services in Albany told us Delta is not responsible for lost belongings. Also tried to tell us theft is not an issue because there are cameras everywhere. Well you are telling someone that is missing a bag of jewelry that theft is not a problem. Also, there may be cameras everywhere but I doubt anyone is going to review those cameras to see what happened. I will never fly Delta again.

Ventajas: Entertainment

Desventajas: Food service horrible. Don’t you think food is a necessity? Giving grown adults pigeon food is quite absurd. What happened to a real meal with your flight! Imma open an airline and Delta will be bought out by me. Just cause I will treat people like humans not caddle

Ventajas: Terrific hot breakfast in bus. class

Desventajas: Window did not darken like the others.

Ventajas: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Desventajas: I flew economy and all was good and appropriate to the level.

Ventajas: Nice crew, good food.

Desventajas: Both bathroom were not working in business class area.

Ventajas: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep

Desventajas: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.

Ventajas: Everything

Ventajas: Espacio entre los asientos aceptable

Desventajas: El embarque fue un desastre. Demora por varias razones y una hora más en el avión porque buscaban a un pasajero que ya estaba dentro. Aún así no cargaron comida en el avión. Un desastre

Ventajas: More legroom than other airlines, timely and in flight entertainment.

Desventajas: Uds me vendieron un pasaje que no incluía equipaje esto fue trajico, nunca mas usare kayak