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Ventajas: Friendly crew

Desventajas: KLM lost one piece of my luggage

Desventajas: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Desventajas: KLM crew exceed our expectations

Desventajas: Not being 1 hour late

Desventajas: La comida podria ser mejor

Desventajas: Boarding started 50 minutes late without explanation and we sat on the plane at the gate for another 45 minutes without any explanation as to what the delay was for.

Ventajas: El avión y su conducción e

Desventajas: El servicio y la comida

Ventajas: The flight wasn’t bad

Desventajas: The checking, customer service, Air Europa website and food was a disaster.

Desventajas: The transfer in Madrid was ridiculous. They could not find a bus to transport passengers and no one had any clue.

Ventajas: I notified the crew that I would have a very short time upon arrival in Madrid to catch my connecting flight to Santiago. They transferred me to a seat close to the front so I could disembark faster. That allowed me to reach the gate as the boarding began.

Desventajas: The company handling the check-in for Iberia is inept. The line reserved for baggage drop-off was used to prioritize check-in for a large group, making the benefit of online check-in meaningless! Also, the supervisor who intervened on my check-in issue lacked basic customer service skills!

Ventajas: I paid the $29 for an aisle seat and wasn’t disappointed. It was a pleasant flight.

Desventajas: Hanging flown on several wide bodied aircraft, it’s been my experience that the A330 has a much better coach experience than the 777 aircraft models. For me, it’s a matter of legroom). Fortunately, I didn’t have anyone next to me on the flight and was able to spread out a bit (I’m 6’5”!!) My only other complaint was that while this was booked as an Iberia flight, the flights were all serviced by American Airlines. Check-in, seat selection were all handled by American. It was a little confusing in the online check-in process, because for months, the AA app wouldn’t recognize anything but the return legs of the trip using the record locator provided by Expedia.

Desventajas: Nothing !! Thanks for everything

Ventajas: WiFi Movie channels

Desventajas: Choice of snacks!

Ventajas: Meh. Once we took off it was fine.

Desventajas: It was almost 6 hours late. Performed brilliantly like a classic United delay updated in 30 minute increments? Could have taken the next two flights and left earlier. Could have driven and got there earlier. Luckily we were able to get three really crappy seats on a later connection to Frankfurt

Desventajas: This flight, from San Francisco to Frankfurt, was fine. However, I then had a 7 hour layover in Frankfurt.. However, all worked out well, and they transferred my bag and I got there fine - just greatly delayed.

Desventajas: Making enough room for the seat to relax especially the long flight

Ventajas: Crew was competent

Desventajas: The plane was hot the entire flight

Ventajas: The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers.

Desventajas: It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too.

Ventajas: Nothing

Desventajas: Everything

Ventajas: Food and crew were good

Desventajas: The seats recline back so far that it really intrudes into the space of the person behind you. At one point the guy in front of me reclined back so far and fast it slammed my eReader and spilled my coffee. Also the touch screen media app does not work well on Lufthansa.

Desventajas: One toilet, wasn’t operated well, since it could not be opened from inside-outside

Desventajas: Flight was delayed for over 60 minutes. In addition, boarding was poor an took over 30 minutes. Leg room was ok, however, seats were very narrow

Ventajas: Nothing and already didn’t have muy baggage

Ventajas: The crew was bilingual and very friendly.

Desventajas: The TVs did not work. The sandwiches we had for breakfast were underwhelming, especially after having a 4.5 hour delay prior to boarding

Desventajas: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Ventajas: Nice staff and no delay

Desventajas: Instead of crisps maybe a bit of cheese or crackers

Ventajas: Friendly crew

Desventajas: Can’t think of anything

Ventajas: Onboard crew were nice and polite. Flight was on time (a rarity).

Desventajas: The boarding crew was rude and unpleasant, the plane was boiling hot.

Ventajas: Great plane and crew

Desventajas: Flight was delayed twice

Desventajas: All our chosen seats were disregarded the entire way from Munich back to Raleigh because the airline was switched to United. My family was separated on all flights, even though we chose seats over a month in advance.

Ventajas: Crew was very accommodating in light of the maintenance delay. Especially for those of us with small children.

Desventajas: Look, delays suck. We fly about only once a year, and we ALWAYS have a delay. ALWAYS. Air traffic control at Newark will delay a flight for a hangnail.

Ventajas: The crew was kind and entertaining and super helpful

Ventajas: Nothing

Desventajas: Better plane Leave on time.....almost missed my connection to NY Lost my bag

Desventajas: Poca la comida y bebida y los asientossuj justos

Desventajas: The check-in crew gave terrible service. We almost missed our flight because they wouldn’t check us in. There was no one directing people on where to line up for whatever departure time they had. Just overall a bad experience with Air Europa.

Ventajas: Crew was nice. Airplane was in a good shape.

Desventajas: Crew was trying to avoid providing free drinking water. Checking in for the flight took more than 1.5 hours.

Ventajas: Clean!

Desventajas: Closed captioning or subtitling didn’t work on the app.

Ventajas: the boarding crew was very rude. it is a really bad experience.

Ventajas: Crew was above and beyond. Really helpful and kind.

Ventajas: first flight was cancelled: second flight was 4 hours late so I did not get on it because I would miss connections and any later flight would put into Kiev at 1 AM... thus 3 nights with no sleep. I then cancelled.

Desventajas: first cancellation was understandable but everything after that was a fiasco including waiting 11 hours in Customer Service line to rebook cancelled flight.

Ventajas: Onboard crew were nice and polite. Flight was on time (a rarity).

Desventajas: The boarding crew was rude and unpleasant, the plane was boiling hot.

Ventajas: La atención de la tripulación

Desventajas: The plane is so old..,

Desventajas: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Ventajas: economy plus seats were nice, great movie selection, especially international movies

Desventajas: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Desventajas: The KLM crew are always great serving and treating you. Well above many other airlines.

Ventajas: The crew was amazing, flight on schedule and good entertainment.

Desventajas: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Desventajas: Crew members in Amsterdam were very rude and disrespectful

Ventajas: Yes

Desventajas: Bathroom smells very bad My three seats where very dirty and had brown yucky stuff One had a sticky gum on it The cleaning crew should have noticed it

Ventajas: Overall plane stability

Desventajas: No delays, better food, updated plane

Desventajas: Amabilidad y servicio de la tripulación

Ventajas: Lost bag was delivered all the way to Chesapeake VA.

Desventajas: We had to gate check our bag despite plenty of room overhead. Bag didn’t make it to Madrid. Flight attendant kinda ignored my question about where to leave the bag. Had to pay for seats to check-in online.

Desventajas: KLM crew exceed our expectations

Desventajas: The KLM crew are always great serving and treating you. Well above many other airlines.

Ventajas: Nice staff and no delay

Desventajas: Instead of crisps maybe a bit of cheese or crackers

Ventajas: La atención estupenda

Desventajas: Los asientos un poco más declinables

Ventajas: Nos quejamos muchos de los pasajeros de los modos de las azafatas. Algunas de ellas sobretodo la que estaba en nuestro sector que creo se llamaba Esther. Mi grupo éramos 3.mi hermana Susana, y mi prima Angélica. Creo que podrían ser más amables que no cuesta nada tener una sonrisa en el rostro.

Ventajas: Crew was friendly

Desventajas: Tv screen didn't work, stuck on an airplane for 8h without any entertainement. Had to pay an extra €120 to check in my bag, because it wasn't mentioned in the confirmation that my ticket didn't come with checked-in luggage. Moreover, the food on the plane was terrible ... Thank god it was a relatively cheap ticket, but would never take this airline again though.

Ventajas: Clase ejecutiva mucho por mejorar.

Desventajas: Avión muy viejo

Desventajas: AirEuropa wouldn't let me board because was my passport will be due in 2 months although I was traveling to the country were I actually live. I will file a complain for full reimbursement, not to mention having to stay in Madrid for one day to wait for Iberia next flight to Guatemala which I took.

Ventajas: Comfortable seat, great crew.

Desventajas: Flight delayed, no USB port and no entertainment

Ventajas: La atención estupenda

Desventajas: Los asientos un poco más declinables

Desventajas: Fix the damn KIOSKS at Vienna!

Ventajas: Great plane and staff

Desventajas: Delayed

Ventajas: Great crew, comfortable seating with enough leg room.

Desventajas: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated

Ventajas: Food and service

Desventajas: Working wifi would be good. Better A/C. More comfortable seats

Desventajas: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Ventajas: Crew was great, very responsive and hospitable!

Desventajas: more lunch choices, especially choices without dairy products.

Ventajas: La atención de la tripulación

Desventajas: Don’t be late

Desventajas: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Ventajas: La atención

Desventajas: Comida

Ventajas: Hydration station during the long flight. Leg room adequate.

Desventajas: They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it

Ventajas: The crew was really wonderful. They went the extra mile- pun intended- to make sure me and my family were comfortable. They were especially kind to my daughter. The plane was also great, very clean and well equipped. The 8 hours from Munich to JFK flew by very quickly.

Ventajas: the flight was late in leaving, and although the lateness was not the airline's fault, the scramble of repeated announcements of Boarding is delayed for 10 minutes...3 or 4 times...was not smooth or comfortable...or very professional.

Desventajas: the sound system on cut out of and on repeatedly, and shifted program and then would interrupt what was playing again and again, except when it would block the program out. aside from that, it was all pretty ok.

Ventajas: Food and crew were good

Desventajas: The seats recline back so far that it really intrudes into the space of the person behind you. At one point the guy in front of me reclined back so far and fast it slammed my eReader and spilled my coffee. Also the touch screen media app does not work well on Lufthansa.

Ventajas: Great crew, comfortable seating with enough leg room.

Desventajas: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated

Ventajas: Muy buena atención de la tripulación

Desventajas: Tener más variedad de películas

Ventajas: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Desventajas: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Ventajas: Great airline