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Ventajas: Crew was great. Seat was great.

Desventajas: Food. I didnt eat anything else on this trip with the exception of LATAMs provided meal and by landing I was in the ER with a food borne disease. Fluids coming out both ends hooked up to an IV to rehydrate my body while they ran tests which confirmed the food... Everything else was great just don't eat the food.

Desventajas: Llegue 1h 15min antes de mi vuelo y no me dejaron abordar con mi equipaje de cabina. Además la atención fue terrible y me trataron mal.

Ventajas: Todo puntual

Desventajas: Mas comida y bebidas durante el vuelo

Ventajas: El asiento es poco cómodo ademas no tenia como cargar el USB

Desventajas: Deberían de ofrecer el entretenimiento Latam Play pero cambien dar la opción de carga USB

Desventajas: Que no modifiquen los vuelos a última hora

Ventajas: Seat comfortable

Desventajas: Announce flight status and boarding process

Ventajas: The People who works in the front desk are excellent

Ventajas: la tripulacion la puntualidad

Desventajas: mejor servicio de alimentacion

Ventajas: Crews were helpful. Seats are comfortable enough.

Desventajas: Foods could have been better. But, all airlines foods are pretty bad.

Ventajas: Trato y puntualidad

Desventajas: Entretenimiento

Ventajas: Me gustó que haya comida vegana.

Desventajas: I

Desventajas: The seats are poor for a first class. No electric outlet which is nuts for a 6 hour flight. Only an old school overhead tv.

Ventajas: There were delayed for more than half hour

Desventajas: More airplanes have to be ready for a better service

Ventajas: I liked the food and the service from the crew.

Desventajas: Entertainment screen and updated aircraft. Bogota to San Salvador flight was short and provided many inflight entertainment options and more comfortable seating ( leg room ). A this 6 hour flight was the opposite and extremely uncomfortable to be using an outdated aircraft for a long flight. I should have flown direct into LAX.

Ventajas: Connection was literally impossible to make, running at full speed across the airport. They should NOT sell this connection or it should not be suggested. People will just end up missing the connecting flight and upset.

Desventajas: Do not trust a connecting flight with avianca. They do not allow enough time to get across the airport.

Ventajas: Easy airline to fly with good equipment

Ventajas: Excelente service both of my flights departed on time and arrived early to the destination!! For basic economy there was great seat space, entertainment and multiple meals for 6+ hr flight with alcohol included!! Will be flying with Copa again!

Desventajas: They ran out of dinner selection options and beverages

Ventajas: Awesome

Desventajas: Flight Miami to Panama was late

Ventajas: Everything really.

Desventajas: If I have to choose something it would be food

Desventajas: Plane delay made us leave after midnight.

Desventajas: Low cost, no frills, but on time. It's what we want and they delivered that today.

Desventajas: Saluden los asistentes

Desventajas: Nothing

Ventajas: Nothing

Desventajas: Everything. Never in my life I experienced this. It was beyond inefficiency, it was literally CRUELTY

Ventajas: Very very helpful and nice crew.

Desventajas: I wish they vegan options to eat!!! Not inclusive. Also on my flight review from Quito to Bogota on avianca , I meant to say the lights* they were on the whole flight. I could not sleep.

Ventajas: The exact hour Of taking Off, the entertainment in the flight, the service, the attention. Everything

Desventajas: More options in the food

Ventajas: I love everything from checking in two free bags, to inflight entertainment, to food, to friendly staff.

Ventajas: nothing

Desventajas: smell, old chairs, lights on the entire time

Desventajas: Boarding lines

Ventajas: Si solo la logística del personal de Aeromexico antes de abordar mostraron confusión ineficiencia despotismo y sobre todo a los adultos y niños eran altaneros

Desventajas: Dar CAPACITACIÓN al personal de abordaje y quizá no atender 5 vuelos a la vez en una mini sala sin orden

Ventajas: The crew was very professional and attentive.

Desventajas: Boarding was somewhat chaotic. They kept changing the gate often. Had to walk from extreme end of terminal, then walk back.

Ventajas: Excelente service both of my flights departed on time and arrived early to the destination!! For basic economy there was great seat space, entertainment and multiple meals for 6+ hr flight with alcohol included!! Will be flying with Copa again!

Ventajas: Wick and efficient service. On time. Comfortable and clean aircraft. Crew was flexible to guests needs.

Ventajas: The crew was fantastic. The seats quite old and worn out.

Desventajas: More leg room and newer seats. Better food.

Ventajas: Cabin was clean, captain was communicative, disembarking and boarding were efficient

Desventajas: The flight attendants were not friendly to us, though they were competent at their jobs. More varied entertainment choices would have been nice, too.

Desventajas: Saluden los asistentes

Ventajas: En general servicio en todo

Desventajas: El proceso de checkin para entregar el equipaje es el mismo que un checkin completo, por lo que imprimir y colocar las cintas de equipaje es prácticamente demás

Desventajas: Llegue 1h 15min antes de mi vuelo y no me dejaron abordar con mi equipaje de cabina. Además la atención fue terrible y me trataron mal.

Ventajas: Food.

Desventajas: It took 1.5 hours to leave the tarmac in NYC. We just sat there with little communication.

Ventajas: The crew was attentive

Desventajas: The aircraft needs better maintenance. My table was tilted and the seatbelt was twisted

Ventajas: Decent entertainment but the headphones provided were bad.

Desventajas: Flight attendants were terrible. No name tags. Sat in the back gossiping the whole flight. Didn’t even bring around water after serving the “meal” right after takeoff.

Ventajas: Mucha turbulencia

Ventajas: Crew was nice, food was good, seats were great (bed)

Desventajas: Boarding was chaos

Desventajas: Best flight experience I’ve ever had!!! Would fly Copa again in a heart beat!

Ventajas: Wick and efficient service. On time. Comfortable and clean aircraft. Crew was flexible to guests needs.

Ventajas: Que se abordará prioritariamente personas con niños pequeños

Desventajas: Acomodar en asiento prioritarios a los que van con niños y adultos mayores

Ventajas: Comfortable chair

Desventajas: They didn’t finish the in flight service supposedly due to turbulence but the plane was actually fine

Desventajas: Have a screen to watch movies.

Ventajas: Crew was great. Seat was great.

Desventajas: Food. I didnt eat anything else on this trip with the exception of LATAMs provided meal and by landing I was in the ER with a food borne disease. Fluids coming out both ends hooked up to an IV to rehydrate my body while they ran tests which confirmed the food... Everything else was great just don't eat the food.

Desventajas: Low cost, no frills, but on time. It's what we want and they delivered that today.

Desventajas: Check in seemed to take awhile even though when we arrived there were only a couple of people in front of us. They had multiple staff but seemed to have issues getting the computers to work or it took very long for the staff to log into the systems.

Ventajas: Si

Desventajas: Si

Ventajas: I had space, and the plane was quiet.

Desventajas: I wish the lifts would have turned off. They were on the whole time!!! Not okay.

Desventajas: Que no modifiquen los vuelos a última hora

Ventajas: Easy airline to fly with good equipment

Ventajas: Crew was amazing, seats were really comfortable and the food was hot, delicious and filling

Ventajas: Good attention

Ventajas: The crew was friendly and very connected with the passenger's.

Desventajas: No having entertainment individually makes it really hard when you have a hild and has to watch adult content.

Desventajas: The seats are poor for a first class. No electric outlet which is nuts for a 6 hour flight. Only an old school overhead tv.