Encuentra vuelos baratos de Santiago de Cali Aeropuerto Internacional Alfonso Bonilla Aragón a Miami (CLO - MIA)

Ventajas: Service

Desventajas: Very long time for connecting

Ventajas: Todo bien en este vuelo

Ventajas: Comfy seats, good leg room

Desventajas: Delayed for about an hour

Ventajas: Esoacioso

Desventajas: La comida

Ventajas: The onboard crew worked tirelessly to serve us food and beverage throughout the flight. Very comfortable and enjoyable experience.

Ventajas: Movies, flight time.

Desventajas: They completely damaged my luggage bags, so much for paying to check in to have it returned broken, thorn and without wheels. I want a reimbursement for the ticket or the cost of 2 new suitcases

Ventajas: Great food, friendly service, answered all of my questions.

Desventajas: New entertainment system requiring one’s own cell phone, layover too short in Panama, many people had trouble catching connecting flights.

Ventajas: Movies

Desventajas: They completely damaged my luggage bags, so much for paying to check in to have it returned broken, thorn and without wheels. I want a reimbursement for the ticket or the cost of 2 new suitcases.

Ventajas: The Crew was very professional and the flight perfect,Everything was ok

Ventajas: El servicio rapido la comida todo estaba muy bien

Ventajas: EL PROCESO FUE MUY SENCILLO Y DESDE LA FACILIDAD DE MI CASA

Ventajas: Flight attendants very friendly

Ventajas: Excellent

Ventajas: Nice Crew. Good movies and music.

Desventajas: Crappy seats. Food is bad and the bread was horrible.

Desventajas: People were NOT following instructions at boarding time... even though they were giving us instructions about who was boarding... I mentioned it to the agent when I boarded and he replied “No, that’s not true” when I was seeing who was boarding and when... if families with children were called... even single travelers were boarding the general boarding line... nobody really cared

Ventajas: I like the the crew they were very nice and polite

Desventajas: New aircraft, the chairs are broken and old

Ventajas: Excellent flight. So fast

Desventajas: There should be tv screens on each chair and the choice to choose what we want to watch.

Ventajas: The crew onboard were so friendly and took good care of us. They worked hard to ensure everyone on board was comfortable.

Desventajas: No televisions and by the end of the flight the garbage made the airplane smell awful!

Ventajas: Check in was fast and efficient. Flight was uneventful, no issues.

Desventajas: Copa check in is now at Terminal 3, but boarding is from Tom Bradley Inter'l Terminal. We did not see a regular "high placed" sign for Copa which caused us to make two circuits until we saw the street side sigm which is in a nondescript area and easy to miss. My entertainment touch screen was not responsive and sticky. It froze twice. However after bringing it to the attention of the crew, they did make the effort of resetting it. In this regard I highly commend the very tall FA who was a credit to his profession. It still had problems but did work somewhat. I will add that in all my prior experiences in which this problem occurs the FA's are too busy, or forget to reset the entertainment system, so I happy that he did. The interior did not seemed to be very clean there were food stains on the pull out tray and no in flight magazine in my seat pocket. the cabin crew was nice, youngish but did not have enough personality to tell off passengers doing things that they shouldn't out of common courtesy like the passenger seated next to me playing Chinese language videos out loud on his i phone. The same group spent a lot of time burping and then spending an inordinate length of time picking their teeth with wooden toothpicks which did not make for a pleasant scene. I almost lost my appetite seeing which what vigor they went at it, what were they expecting to find? They would then spit the residue in the air making me a bit nauseous. The food was dire especially the two melted cheese/beef/chicken sandwiches served near the last third of the trip. The main lunch ravioli meal served earlier was not bad. The bottom line is that the flight was uneventful with nothing to note, but there is definite room for improvement.

Ventajas: El servicio rapido la comida todo estaba muy bien

Ventajas: THE GOOD SERVICE

Desventajas: Se dañó el centro de entretenimiento y no pude ver más películas

Ventajas: Nice Crew. Good movies and music.

Desventajas: Crappy seats. Food is bad and the bread was horrible.

Ventajas: The crewman were extremely friendly, very professional team!

Desventajas: New aircraft, the chairs are broken and old

Desventajas: New aircrafts, the chairs are falling apart n

Ventajas: Nothing! Flight left late from SFO!!! And your same company, as in Copa Air, left early from panama to Barranquilla!!!

Desventajas: Nothing! Flight left late from SFO!!! And your same company, as in Copa Air, left early from panama to Barranquilla!!!

Ventajas: On time

Desventajas: Travel agency accessed through kayak (kiwi travel) didn’t allow for online check in ahead of time. It also didn’t allow for seat selection ahead of time, so I was stuck with middle seats both ways.

Ventajas: Muy bien todo Calidad buen servicio Seguridad

Desventajas: En realidad todo bien

Ventajas: Great airline. New Boeing 787. Very courteous crew. Nice business cabin with reclining seats and seatback IFE. Light meal served with some very good Chilean wine. As they are part of One World I used the very spacious Iberia lounge which also made the whole trip extremely comfortable

Desventajas: No negatives

Ventajas: Amazing service from every staff member I met! Super polite and professional! A shout to Adriana and Matheus for making me feel so welcome!! Thank you and the whole crew for a great experience!

Desventajas: It was great!

Ventajas: I did not die

Desventajas: planes were old, they lost my checked bags, the seats did not recline on a 5 hours flight, the movie was the same for everyone on the plane, food was a disgrace, seats were so small I was pretty much bitting my knees the whole trip. Overall, I am ever flying with American Airlines or Latam ever again.

Ventajas: Real nice people at check in and flight crew was really nice

Desventajas: N/A

Desventajas: The food, the service and it was delay

Ventajas: Punctual, connexion gate very close

Ventajas: EL PROCESO FUE MUY SENCILLO Y DESDE LA FACILIDAD DE MI CASA

Ventajas: Free movies

Desventajas: The landing was horrifying. After being on many commercial flights over the years I have never felt this way about a flight experience. The pilot seemed very inexperienced nor skilled at landing. The plane first took a plunge leaving everyone grabbing their seats in fear. The plane was going way too fast as we then continued descending while the plane tilted to the side and then the nose of the plane tipped downwards. To best describe the situation, the plane was completely out of control. Everyone around me was frightened and talking about the awful experience. Flight attendants nor the pilot made any mention of what happened nor did they make an announcement to make passengers aware that there may be some difficulty landing. Therefore passengers were left to wonder what really happened but it seemed as if this was the first time the pilot had flown a plane. After the landing I was sick for the rest of the day with nausea. I would like a refund and will report this matter to the FAA for answers and I believe they should investigate what happened on this flight for safety matters. I did not feel safe at all, and I have never had an experience like this. I'm afraid to ever fly AVIANCA again.

Ventajas: I like the the crew they were very nice and polite

Ventajas: Excelente servicio. Los aviones muy comodos.

Desventajas: El Check In complicado pues una vez entras una nacionalidad no se puede cambiar la informacion para las personas con dua nacionalidad. No da mas opciones y no lo deja continuar sino llena la opcion de residente que no es la situacion real.

Ventajas: Check in was fast and efficient. Flight was uneventful, no issues.

Desventajas: Copa check in is now at Terminal 3, but boarding is from Tom Bradley Inter'l Terminal. We did not see a regular "high placed" sign for Copa which caused us to make two circuits until we saw the street side sigm which is in a nondescript area and easy to miss. My entertainment touch screen was not responsive and sticky. It froze twice. However after bringing it to the attention of the crew, they did make the effort of resetting it. In this regard I highly commend the very tall FA who was a credit to his profession. It still had problems but did work somewhat. I will add that in all my prior experiences in which this problem occurs the FA's are too busy, or forget to reset the entertainment system, so I happy that he did. The interior did not seemed to be very clean there were food stains on the pull out tray and no in flight magazine in my seat pocket. the cabin crew was nice, youngish but did not have enough personality to tell off passengers doing things that they shouldn't out of common courtesy like the passenger seated next to me playing Chinese language videos out loud on his i phone. The same group spent a lot of time burping and then spending an inordinate length of time picking their teeth with wooden toothpicks which did not make for a pleasant scene. I almost lost my appetite seeing which what vigor they went at it, what were they expecting to find? They would then spit the residue in the air making me a bit nauseous. The food was dire especially the two melted cheese/beef/chicken sandwiches served near the last third of the trip. The main lunch ravioli meal served earlier was not bad. The bottom line is that the flight was uneventful with nothing to note, but there is definite room for improvement.

Desventajas: New aircraft, the chairs are broken and old

Ventajas: Excellent flight. So fast

Desventajas: There should be tv screens on each chair and the choice to choose what we want to watch.

Ventajas: Movies

Desventajas: They completely damaged my luggage bags, so much for paying to check in to have it returned broken, thorn and without wheels. I want a reimbursement for the ticket or the cost of 2 new suitcases.

Ventajas: Real nice people at check in and flight crew was really nice

Desventajas: N/A

Desventajas: On both segments of the trip American changed my seat which I. I’d not realize until boarding. Way to late to protest. You pay for preferred seating but then get bumped to a lousy seat with no explanation. Likely because I was a single traveler and an American employee wanted my seat. Better not happen on the return flight

Ventajas: I did not die

Desventajas: planes were old, they lost my checked bags, the seats did not recline on a 5 hours flight, the movie was the same for everyone on the plane, food was a disgrace, seats were so small I was pretty much bitting my knees the whole trip. Overall, I am ever flying with American Airlines or Latam ever again.

Ventajas: Boarding was very smooth crew was very pleasant and helpful