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Ventajas: Crew were very pleasant

Ventajas: Boarding was easy

Desventajas: Expensive flight

Ventajas: On time arrival and departure Aircraft excellent

Desventajas: In flight Service was mediocre at best Baggage arrival very late despite priority tag

Desventajas: Better comfort and services

Desventajas: More legroom

Ventajas: Crew

Desventajas: Earlier travel and respect of initial timing. If they also afforded a place to rest for the long lay over in turkey.

Ventajas: nothing

Desventajas: nothing

Ventajas: Very friendly crew Decent food Excellent airport

Desventajas: List friendly check in process At the check-in counter, he falsely claimed that he couldn’t accommodate a husband and wife together. I’m sure they could’ve Done better

Desventajas: The seat and area around me on this early morning flight were trashy-- old cups of cheese spread, cracker crumbs, and an empty water bottle.

Ventajas: Crew was good. Seat uncomfortable and hard.

Ventajas: Customer service as always

Desventajas: Nothing!

Desventajas: Variedades de esna y jugos

Ventajas: Food varieties are not that good

Desventajas: Make the food quality, quantity and varieties to be improved

Ventajas: yes to both.

Desventajas: Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either.

Ventajas: It is good airline

Desventajas: The flight was very late, the airline did nothing for the time we were waiting

Ventajas: The crew was good. Loved the mango juice and veg food.

Desventajas: The seats are hard. More leg room please. Better entertainment with more recent clicks required. Toilet seat needs to stay upright. The eating tables should be straight. Should be able to recline our seats more.

Ventajas: Very narrow seat

Desventajas: USB outlets at seats, footrests in first class

Ventajas: There was nothing I liked. The plane was an hour late and nearly missed my connection.

Ventajas: Smooth flight!

Ventajas: yes to both.

Desventajas: Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either.

Ventajas: Very unprofessional crew, particularly Katarina who had quite an attitude and twice left out the last four rows for drinks and coffee. Simply out of laziness.

Desventajas: Online check-in had website issues and did not allow seat selection. Web check-in and on board service need significant improvements. Would not fly Etihad again; much higher standards and better service with Emirates or Qatar Air.

Desventajas: Entertaintmebt was poor, and quality of screen was bad

Ventajas: Crew were responsive. 787 has more legroom & better recliner, window shading was amazing

Desventajas: Vegetarian food quality needs improvement

Desventajas: Entertaintmebt was poor, and quality of screen was bad

Ventajas: Food varieties are not that good

Desventajas: Make the food quality, quantity and varieties to be improved

Ventajas: Crew was great. Apartment class was great!

Desventajas: Don't put on the airport board that the plane is boarding when it is not

Ventajas: The crew was amazing, there's one lady crew that's super friendly. Met great passengers too. Was seated at 71 F, the gentleman next to me was great Mr 71 G. Just wished was able to say goodbye to him. Fl EY455 9/3/19. He was heading for Beirut and me to LHR. JUST wish for an ETIHAD CONNECTION. Thanks.

Desventajas: The waiting lounge had no info on the outside. We came early, was seated close to the door and I served as the info person.

Desventajas: Lost one of my luggages

Ventajas: There was nothing really special or to write home about--flight got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Desventajas: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Ventajas: They hand out wine like it's candy

Desventajas: Also, they hand out wine like it's candy - be careful!

Ventajas: Nice to have room to spread out. Amazing that a staffer in Greece managed to quickly rebook us on a different flight due to delays and the fear of missing our connection! The best!

Desventajas: Food wasn’t great. The movie system or user interface was clunky - nice variety of films but hard to find them and choose them.

Desventajas: The Seats were really old and no new movies

Ventajas: Everything was great from the crew to the seats to the food. Right now this tops all my previous trips with other airlines.

Desventajas: Devices need to be checked as the handheld device on my seat (24H) was not functional. That's not really a complaint but merely a feedback.

Ventajas: The crew was amazing!

Ventajas: The food was good

Desventajas: The chair is crazy small and tide was really not comfortable at all . I wish they could make it a little bit bigger

Ventajas: The crew was good. Loved the mango juice and veg food.

Desventajas: The seats are hard. More leg room please. Better entertainment with more recent clicks required. Toilet seat needs to stay upright. The eating tables should be straight. Should be able to recline our seats more.

Ventajas: Boarding was easy

Desventajas: Expensive flight

Desventajas: Narrow seats

Ventajas: Very unprofessional crew, particularly Katarina who had quite an attitude and twice left out the last four rows for drinks and coffee. Simply out of laziness.

Desventajas: Online check-in had website issues and did not allow seat selection. Web check-in and on board service need significant improvements. Would not fly Etihad again; much higher standards and better service with Emirates or Qatar Air.

Desventajas: Sure

Ventajas: The food was good

Desventajas: The chair is crazy small and tide was really not comfortable at all . I wish they could make it a little bit bigger

Ventajas: Not satisfied

Desventajas: Need improvements

Ventajas: The crew was amazing, there's one lady crew that's super friendly. Met great passengers too. Was seated at 71 F, the gentleman next to me was great Mr 71 G. Just wished was able to say goodbye to him. Fl EY455 9/3/19. He was heading for Beirut and me to LHR. JUST wish for an ETIHAD CONNECTION. Thanks.

Desventajas: The waiting lounge had no info on the outside. We came early, was seated close to the door and I served as the info person.

Desventajas: Too tight seatings

Ventajas: Great experience, beautiful people, always smiling ant there to help you.

Ventajas: Fast and easy.

Desventajas: The new Istanbul airport is way too big and confusing. Its pretty but needs people improvement.

Desventajas: No entertainment. New airport in Instanbul not efficient. 30 minutes everytime of taxi after landing and before take off. Flight as usual 40 minutes in delay.

Ventajas: Super comfortable and inflight entertainment was amazing

Desventajas: Flight delayed for 2 hours

Ventajas: Well organized and easy to check in.

Desventajas: No

Ventajas: The seats were extremely comfortable! I

Desventajas: Nothing

Desventajas: Slight inconvenience having to wait for a connecting flight, which delayed our arrival plans at the destination....

Ventajas: Seat spacing, food, crew Everything

Ventajas: Boarding was easy

Desventajas: Expensive flight

Desventajas: Missing a bag , longer wait time at Abu Dhabi

Ventajas: The crew was sufficient and polite. Seats are average. Food was extremely limited. Underwhelmed but, frankly, exhausted with the process of trying to get out.

Desventajas: Communication of flight departure time was not provided causing us to miss our flight and requiring over 2 hours on a cell call to Bangladesh to book a 24 hr delay which was further confused by computer glitches. Poor customer service at the flight checkin desk in Kathmandu who are, apparently, limited in what they can assist with.

Ventajas: The crew was good. Loved the mango juice and veg food.

Desventajas: The seats are hard. More leg room please. Better entertainment with more recent clicks required. Toilet seat needs to stay upright. The eating tables should be straight. Should be able to recline our seats more.

Desventajas: Caboj crew were unfriendly and bordering on being rude. The basic rule of any service is to smile but when you've cabin staff whi look grumpy on a 7h flight that speaks of poor training of cabin staff. Etihad needs to do much better to retain customers on this hot segment.

Ventajas: Very unprofessional crew, particularly Katarina who had quite an attitude and twice left out the last four rows for drinks and coffee. Simply out of laziness.

Desventajas: Online check-in had website issues and did not allow seat selection. Web check-in and on board service need significant improvements. Would not fly Etihad again; much higher standards and better service with Emirates or Qatar Air.

Desventajas: Better food options but that’s for all airlines!

Ventajas: Food

Desventajas: Person being me wouldn’t allow me To recline my chair and flight attendant didn’t do anyThing about it.

Ventajas: On time, friendly check in staff

Desventajas: Food was very poor in Turkish Airlines standards

Ventajas: i like the food and movie choices.

Desventajas: Crew was little bit rude. They didn’t help me to find the spot for my carry on luggage.

Ventajas: It’s OK

Desventajas: Need improvements

Ventajas: Crew was friendly and online entertainment system had a lot to offer. Online check-in does save time, it's a shorter queue & you just have to drop off your luggage.

Desventajas: Eithad charges for seat selection now! Not seats with extra legroom or any other perks. But any seat in Economy if you select it 24 hours before departure, anywhere from $25 to $45. Seat selection is free if flight departure is less than 24 hours away but available seats are all random.

Ventajas: Nothing

Desventajas: The seat were not adjustable and the snake were poor and no entertainment on board ... poor boarding with buses and arrived with buses

Ventajas: Crew and seats

Desventajas: Sound system,, entertainment system should not be turned off 25min before landing

Ventajas: Everything

Ventajas: Not satisfied

Desventajas: Need improvements

Ventajas: Seat spacing, food, crew Everything

Ventajas: Food varieties are not that good

Desventajas: Make the food quality, quantity and varieties to be improved

Ventajas: CREW WAS GOOD FOOD AND SERVICE WAS TERRIBLE

Desventajas: NO SEAT MONITOR WAS WORKING. ANNOUNCEMENT WAS TERRIBLE.SEAT WAS MUTILATED FOOT REST WAS NOT WORKING.OVER ALL VERY POOR SERVICE.

Desventajas: Just to improve on the services and hospitality but there are really good

Ventajas: Food, Entertainments, travel kit as well as flight crew made it a delightful experience.

Desventajas: Checkin agent at the SFO airport was kind of obnoxious.

Ventajas: Great experience, beautiful people, always smiling ant there to help you.

Ventajas: Seat was not super comfortable. Crew was excellent.

Desventajas: There was no online checkin or any ability to choose seats on your app.

Ventajas: yes to both.

Desventajas: Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either.

Desventajas: The seat was not comfortable in the flight from Toronto to Abu Dhabi. I was served wrong food. The food was tasteless. The crew was giving on half glass of water when asked for. It felt as if they were scared to give water to drink

Desventajas: Slight inconvenience having to wait for a connecting flight, which delayed our arrival plans at the destination....