Austrian Airlines (OS)
Austrian Airlines (OS)
Austrian Airlines (OS)
Austrian Airlines (OS)
Austrian Airlines (OS)
Austrian Airlines (OS)
| Código IATA | OS |
|---|---|
| Rutas | 253 |
| Ruta principal | Viena-Schwechat a Berlín-Tegel |
| Aeropuertos en los que opera | 112 |
| Aeropuerto principal | Viena-Schwechat |
Desventajas: Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up.
Ventajas: Friendly crew
Desventajas: We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi.
Desventajas: Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again.
Ventajas: Professional crew
Desventajas: Depart on time
Desventajas: 40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration...
Ventajas: Service was very good
Ventajas: .
Desventajas: .
Ventajas: Everything was excellent . I was very happy with this flight.Thank you so much.
Desventajas: Seat spacing
Ventajas: Nothing
Desventajas: Flight delayed for one hour which caused us to miss our train.
We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance.
Snack on board was a poor piece of biscuits
Ventajas: Seat was very comfortable and lots of leg room. Food was good.
Desventajas: very rude and extremely racist group. I will not fly them again.
Desventajas: Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight.
A disappointing experience.
Ventajas: Good amount of leg space
Desventajas: Entertainment
Ventajas: Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection.
Desventajas: I expected more from airlines lake Austrian.
Ventajas: Crew was ok, food and drinks was enough for 1,30 hour flight.
Desventajas: I really expected more from Austrian airlines.
Desventajas: Food should be much better than this. Otherwise everything is ok.
Ventajas: Food was quite good, and they were great about continually offering beverages throughout the flight.
Ventajas: Crew allowed me to change seats to get two empty seats by the window that were available.
Ventajas: In flight crew worked hard
Desventajas: No lines for boarding - it was a mess
And randomly we were asked to check in our bags though Austrian crew had earlier tagged them for carry on
Desventajas: Flight entertainment was not fully functional. Many films would not play. The meal was also particularly bad - all three options that were available (chicken, pasta and vegetarian curry). Flight attendants often seemed very rushed.
Desventajas: Seating is extremely cramped
Desventajas: Seat spacing is small, to the point that it's impossible to remain in the seat few hours without physical pain in your body
Connecting flight departed
Ventajas: The hotel was nice although I was unable to sleep due to the delays all around concerning my connecting flight. I am thoroughly upset because I contacted the airlines 3 times in May to express my concern with the 30mins layover. And to no avail. My worst concerns are being played out now. It appears that their isn’t any concern from the airlines about this catastrophe impacting so many people. Shame on you.
Desventajas: The connecting flight departed before the first flight landed. Then I was given the wrong information of gate departure by airport personnel. After running like crazy to find this gate for departure, the plane had already departed before we even landed. There wasn’t anyone around to help, and finally I found an airport worker who gave me the same incorrect information. She was as perplexed as was I. Finally, she directed me to the information booth where I was booked in a flight the next day. The food voucher was insufficient to cover dinner, i had to pay out of my pocket but I was frugal given the financial situation. The taxi service personnel were rude and it took a long time to taxi me to the hotel where I am unable to sleep because I have an early morning g departure. All in all, between the airport delays getting me to the hotel, lack of proper food and treatment by personnel, I am exhausted and lost sleep in the process.
Ventajas: The crew
Desventajas: Boarding
Poor food
Ventajas: Crew was polite and helpful
Desventajas: Long boarding time. Pasengers with huge bags as hand luggage. This should be controled.
The worst flight I have ever had!
Ventajas: Nothing
Desventajas: Flights were late for more than 20 min. in both directions. Almost missed connecting flights in both directions. Had to pay for the luggage at the airport (luggage was not included in my ticket). Flight to my final destination was cancelled (first it was delayed, but I did not know that untill I got to the gate) I was diverted to other country (by other company), had to pay for hotel and taxi, missed almost two days of my vacation. On my flight back home, they have lost my luggage... hope they will find it.
Now I am trying to get refund for cancelled flight, hotel, taxi, food...
I will never fly with this company by my own choice any more!!!
Ventajas: I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful.
Desventajas: Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also.
Review
Ventajas: I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful.
Desventajas: Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also.
Ventajas: entrance with classical music! staff was friendly. probably in top 5 flights
Desventajas: nothing
Ventajas: Nothing
Desventajas: The service with an awful crew !!! Just plain spiteful and arogant even if we flew in Business class
Ventajas: One crew member in the OTP-VIE flight that was great in service .
Desventajas: The delaying of both flights . The crew service on the VIE-NICE flight was awful .
Ventajas: The plane was comparatively clean
Desventajas: Staff need to be a little more genuine with their simles or just don’t give obvious fake ones.
Ventajas: The crew was so friendly
Ventajas: They have Economy class seats on the business class. Uncomfortable.
Desventajas: Nothing. The plane was clean, everything was on time, and everyone was polite and professional.
Ventajas: The crew was good. They were friendly and efficient. One did forget to return with a promised coffee but she apologized when I spoke of it to her.
Desventajas: 1. no air conditioning until the plane was in the air. It was STIFLING on the runway.
2. no power sockets to charge devices
Ventajas: The cleanest of the airport and the airplane
Desventajas: The 15 hours layover
Ventajas: Why the 3 hours delay?
Desventajas: Be on time
Ventajas: The crew was good , funy , atentifly and kind.
Desventajas: Was ok.
Ventajas: The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average.
Desventajas: The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate.
Ventajas: Good flight , bad flight delay and luggage.
Desventajas: To be on time
Desventajas: Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated
Ventajas: Friendly crew and ground crew worked VERY quickly and efficiently to deal with a broken plane and switch us all rather seamlessly to a replacement plane. Impressive.
Ventajas: Amazing leg room, free snack and drink, free wi-fi.
Ventajas: The flight attendants were quite personable and engaged.
Ventajas: Amazing crew
Desventajas: WIFI
Ventajas: Crew, seat
Ventajas: No wifi or any entertainment. Flight delays and lost baggage!
Desventajas: No wifi or any entertainment. Flight delays and lost baggage!
Ventajas: Crew
Desventajas: Huge delay... :(
Ventajas: The staff were nice, the flight was on time. The meal was good.
Desventajas: There was no pillow on board and the flight was overnight.
Ventajas: Entertainment players
Desventajas: Organization when boarding (a line vs. a mob of people from all different boarding groups) not organized at all. Ended up leaving about 45 minutes late.
Ventajas: Nice flight attendants,
Desventajas: Timeliness
Separated from my wife
Ventajas: Crew
Desventajas: My wife and I were separated by six rows.
Unacceptable!
Ventajas: In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!
Desventajas: I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere
Ventajas: Plane was clean. Staff helpful
Desventajas: We booked our seats online and later at check in received boarding passes with totally different seats. Ordered kids meals and was informed that they dont have any for our kids :(
Ventajas: Awful airline. Will never get tickets through you again.
Desventajas: Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours.
Ventajas: Will never purchase tickets through kayak ever again
Ventajas: Nothing. I will never put her tickets from From here again.
Desventajas: 1:20 min delay for a 35 min flight (less then 200km on the road). It is even worse if it is during the night (aircraft landed at 0:40 instead of 23:20
Desventajas: 40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration...
Ventajas: Service was very good
Ventajas: .
Desventajas: .
Ventajas: Everything was excellent . I was very happy with this flight.Thank you so much.
Desventajas: Seat spacing
Ventajas: Seat was very comfortable and lots of leg room. Food was good.
Ventajas: Food was quite good, and they were great about continually offering beverages throughout the flight.
Ventajas: Crew allowed me to change seats to get two empty seats by the window that were available.
Ventajas: I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful.
Desventajas: Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also.
Ventajas: entrance with classical music! staff was friendly. probably in top 5 flights
Desventajas: nothing
Ventajas: The plane was comparatively clean
Desventajas: Staff need to be a little more genuine with their simles or just don’t give obvious fake ones.
Desventajas: Nothing. The plane was clean, everything was on time, and everyone was polite and professional.
Desventajas: Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated
Ventajas: Amazing leg room, free snack and drink, free wi-fi.
Ventajas: The flight attendants were quite personable and engaged.
Ventajas: Amazing crew
Desventajas: WIFI
Ventajas: Crew, seat
Ventajas: Crew
Desventajas: Huge delay... :(
Ventajas: Awful airline. Will never get tickets through you again.
Desventajas: Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours.
Ventajas: Friendly crew
Desventajas: We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi.
Ventajas: Professional crew
Desventajas: Depart on time
Ventajas: Good amount of leg space
Desventajas: Entertainment
Desventajas: Food should be much better than this. Otherwise everything is ok.
Desventajas: Seating is extremely cramped
Desventajas: Seat spacing is small, to the point that it's impossible to remain in the seat few hours without physical pain in your body
Review
Ventajas: I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful.
Desventajas: Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also.
Ventajas: The crew was so friendly
Ventajas: The cleanest of the airport and the airplane
Desventajas: The 15 hours layover
Ventajas: The crew was good , funy , atentifly and kind.
Desventajas: Was ok.
Ventajas: Good flight , bad flight delay and luggage.
Desventajas: To be on time
Ventajas: Friendly crew and ground crew worked VERY quickly and efficiently to deal with a broken plane and switch us all rather seamlessly to a replacement plane. Impressive.
Ventajas: The staff were nice, the flight was on time. The meal was good.
Desventajas: There was no pillow on board and the flight was overnight.
Ventajas: Entertainment players
Desventajas: Organization when boarding (a line vs. a mob of people from all different boarding groups) not organized at all. Ended up leaving about 45 minutes late.
Desventajas: Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up.
Desventajas: Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again.
Ventajas: Nothing
Desventajas: Flight delayed for one hour which caused us to miss our train.
We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance.
Snack on board was a poor piece of biscuits
Desventajas: very rude and extremely racist group. I will not fly them again.
Desventajas: Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight.
A disappointing experience.
Ventajas: Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection.
Desventajas: I expected more from airlines lake Austrian.
Ventajas: Crew was ok, food and drinks was enough for 1,30 hour flight.
Desventajas: I really expected more from Austrian airlines.
Ventajas: In flight crew worked hard
Desventajas: No lines for boarding - it was a mess
And randomly we were asked to check in our bags though Austrian crew had earlier tagged them for carry on
Desventajas: Flight entertainment was not fully functional. Many films would not play. The meal was also particularly bad - all three options that were available (chicken, pasta and vegetarian curry). Flight attendants often seemed very rushed.
Connecting flight departed
Ventajas: The hotel was nice although I was unable to sleep due to the delays all around concerning my connecting flight. I am thoroughly upset because I contacted the airlines 3 times in May to express my concern with the 30mins layover. And to no avail. My worst concerns are being played out now. It appears that their isn’t any concern from the airlines about this catastrophe impacting so many people. Shame on you.
Desventajas: The connecting flight departed before the first flight landed. Then I was given the wrong information of gate departure by airport personnel. After running like crazy to find this gate for departure, the plane had already departed before we even landed. There wasn’t anyone around to help, and finally I found an airport worker who gave me the same incorrect information. She was as perplexed as was I. Finally, she directed me to the information booth where I was booked in a flight the next day. The food voucher was insufficient to cover dinner, i had to pay out of my pocket but I was frugal given the financial situation. The taxi service personnel were rude and it took a long time to taxi me to the hotel where I am unable to sleep because I have an early morning g departure. All in all, between the airport delays getting me to the hotel, lack of proper food and treatment by personnel, I am exhausted and lost sleep in the process.
Ventajas: The crew
Desventajas: Boarding
Poor food
Ventajas: Crew was polite and helpful
Desventajas: Long boarding time. Pasengers with huge bags as hand luggage. This should be controled.
The worst flight I have ever had!
Ventajas: Nothing
Desventajas: Flights were late for more than 20 min. in both directions. Almost missed connecting flights in both directions. Had to pay for the luggage at the airport (luggage was not included in my ticket). Flight to my final destination was cancelled (first it was delayed, but I did not know that untill I got to the gate) I was diverted to other country (by other company), had to pay for hotel and taxi, missed almost two days of my vacation. On my flight back home, they have lost my luggage... hope they will find it.
Now I am trying to get refund for cancelled flight, hotel, taxi, food...
I will never fly with this company by my own choice any more!!!
Ventajas: Nothing
Desventajas: The service with an awful crew !!! Just plain spiteful and arogant even if we flew in Business class
Ventajas: One crew member in the OTP-VIE flight that was great in service .
Desventajas: The delaying of both flights . The crew service on the VIE-NICE flight was awful .
Ventajas: They have Economy class seats on the business class. Uncomfortable.
Ventajas: The crew was good. They were friendly and efficient. One did forget to return with a promised coffee but she apologized when I spoke of it to her.
Desventajas: 1. no air conditioning until the plane was in the air. It was STIFLING on the runway.
2. no power sockets to charge devices
Ventajas: Why the 3 hours delay?
Desventajas: Be on time
Ventajas: The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average.
Desventajas: The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate.
Ventajas: No wifi or any entertainment. Flight delays and lost baggage!
Desventajas: No wifi or any entertainment. Flight delays and lost baggage!
Ventajas: Nice flight attendants,
Desventajas: Timeliness
Separated from my wife
Ventajas: Crew
Desventajas: My wife and I were separated by six rows.
Unacceptable!
Ventajas: In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!
Desventajas: I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere
Ventajas: Plane was clean. Staff helpful
Desventajas: We booked our seats online and later at check in received boarding passes with totally different seats. Ordered kids meals and was informed that they dont have any for our kids :(
Ventajas: Will never purchase tickets through kayak ever again
Ventajas: Nothing. I will never put her tickets from From here again.
Desventajas: 1:20 min delay for a 35 min flight (less then 200km on the road). It is even worse if it is during the night (aircraft landed at 0:40 instead of 23:20
